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- Tasks: Lead a team to ensure safe, affordable homes for families in Gloucestershire.
- Company: Join a dedicated organisation focused on community welfare and tenant support.
- Benefits: Competitive salary, permanent position, and the chance to make a real difference.
- Other info: Opportunity to drive change and improve policies in a supportive environment.
- Why this job: Be a key player in transforming lives and building trusted relationships with tenants.
- Qualifications: Minimum three years in income and lettings management; strong leadership skills required.
The predicted salary is between 52994 - 52994 £ per year.
Come and make a real difference as our Head of Income! Everyone should have a warm, safe, affordable home. As our Head of Income, you’ll play a key role in making this a reality for thousands of families in Gloucestershire and the surrounding areas.
You’ll be part of the senior management team, leading a high-quality lettings and income collection service and delivering plans to support our Customer and Digital Strategies. You’ll take ownership for the success of your teams as they support tenants in the important journey of moving home, setting tenants up for success in their homes, manage a range of tenancy accounts, and support tenants that fall into arrears with an aim to keep them in their homes. Driving a culture of accountability and visibility you’ll inspire your teams to put tenants at the heart of what they do and help build trusted relationships.
What you’ll bring to our team:
- Strong understanding of income and lettings, including tenancy management is essential (minimum of three years).
- An experienced senior manager, who has led multi-disciplined teams.
- Highly developed skills in tenancy management for all tenure and lease types.
- Excellent people management skills.
- Experience in safeguarding management in relation to vulnerable adults and children.
- Excellent strategic and analytical skills.
Head of Income employer: Two Rivers Housing
Contact Detail:
Two Rivers Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Income
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and income sectors. Attend local events or webinars where you can meet people who might know about opportunities. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Think about how your experience aligns with their mission of providing warm, safe homes. We want you to show them that you’re not just a fit for the role, but for their culture too!
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience in income management and team leadership. We suggest rehearsing with a friend or in front of a mirror to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Head of Income position!
We think you need these skills to ace Head of Income
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Income role. Highlight your experience in income and lettings, and don’t forget to showcase your people management skills. We want to see how you’ve made a difference in previous roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping families find affordable homes. Share specific examples of how you’ve led teams and improved processes in your past roles.
Showcase Your Strategic Thinking: In your application, demonstrate your strategic and analytical skills. Talk about how you’ve identified risks and implemented solutions in previous positions. We love seeing candidates who can think ahead and plan for success!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Two Rivers Housing
✨Know Your Stuff
Make sure you have a solid understanding of income and lettings, especially tenancy management. Brush up on the latest trends and challenges in the sector, as well as any relevant legislation. This will show that you're not just qualified, but genuinely passionate about making a difference.
✨Showcase Your Leadership Skills
As a senior manager, you'll need to demonstrate your experience in leading multi-disciplined teams. Prepare examples of how you've inspired your teams, driven accountability, and built trusted relationships. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Ready for Scenario Questions
Expect questions that assess your strategic and analytical skills. Think about potential scenarios you might face in this role, such as managing tenancy accounts or supporting tenants in arrears. Prepare to discuss how you would approach these situations and what strategies you would implement.
✨Highlight Your People Management Experience
Excellent people management skills are crucial for this role. Be ready to talk about your experience with safeguarding vulnerable adults and children, and how you've handled sensitive situations in the past. This will demonstrate your ability to manage diverse teams and support those in need effectively.