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- Tasks: Lead a team to ensure safe, affordable homes for families in Gloucestershire.
- Company: Join a dedicated organisation focused on community welfare and tenant support.
- Benefits: Competitive salary, career development, and the chance to make a real difference.
- Other info: Opportunity to influence policies and drive positive change in the community.
- Why this job: Be a key player in transforming lives and building trusted relationships with tenants.
- Qualifications: Experience in income and lettings management, plus strong leadership skills required.
The predicted salary is between 52994 - 52994 £ per year.
Come and make a real difference as our Head of Income! Everyone should have a warm, safe, affordable home. As our Head of Income, you'll play a key role in making this a reality for thousands of families in Gloucestershire and the surrounding areas. You'll be part of the senior management team, leading a high-quality lettings and income collection service and delivering plans to support our Customer and Digital Strategies.
You’ll take ownership for the success of your teams as they support tenants in the important journey of moving home, setting tenants up for success in their homes, manage a range of tenancy accounts, and support tenants that fall into arrears with an aim to keep them in their homes. Driving a culture of accountability and visibility you’ll inspire your teams to put tenants at the heart of what they do and help build trusted relationships.
What you’ll bring to our team:
- As a member of the Senior Management Group, you’ll identify and mitigate risks, ensuring that we meet our legal, compliance and regulatory obligations in your area of expertise.
- You’ll be able to recognise areas for improvement and regularly review and develop your teams policies and procedures.
- You’ll deliver ambitious plans and effectively manage your budget to ensure Value for Money.
What we are looking for:
- Strong understanding of income and lettings, including tenancy management is essential (minimum of three years).
- An experienced senior manager, who has led multi-disciplined teams.
- Highly developed skills in tenancy management for all tenure and lease types.
- Excellent people management skills.
- Experience in safeguarding management in relation to vulnerable adults and children.
- Excellent strategic and analytical skills.
Qualifications:
- Chartered Institute of Housing qualified or equivalent.
- Evidence of continued professional development.
- Full UK driving license with access to a vehicle insured for business purposes.
Head of Financial Performance in Gloucester employer: Two Rivers Housing
Contact Detail:
Two Rivers Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Financial Performance in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and income sectors. Attend local events or webinars where you can meet people who might know about opportunities or can give you insider tips on the role.
✨Tip Number 2
Prepare for interviews by researching the organisation's values and recent projects. We want to see how you can align your experience with their mission of providing warm, safe homes. Tailor your answers to show you’re the perfect fit!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've led teams to success in tenancy management. We love hearing about your strategies for improving service delivery and supporting tenants.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the community.
We think you need these skills to ace Head of Financial Performance in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your understanding of income and lettings, and any relevant management experience you've got. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about making a difference in people's lives through housing. Share specific examples of how you've led teams and improved processes in your previous roles.
Showcase Your Achievements: Don’t just list your responsibilities; show us what you've achieved! Use numbers and specific outcomes to demonstrate your impact in previous positions. This will help us see how you can drive success in our organisation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Two Rivers Housing
✨Know Your Stuff
Make sure you have a solid understanding of income and lettings, especially tenancy management. Brush up on the latest trends and challenges in the sector, as well as any relevant legislation. This will show that you're not just qualified, but genuinely passionate about making a difference.
✨Showcase Your Leadership Skills
As a senior manager, you'll need to demonstrate your ability to lead multi-disciplined teams effectively. Prepare examples of how you've inspired your teams in the past, particularly in challenging situations. Highlight your people management skills and how you've built trusted relationships with both staff and tenants.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, especially around tenancy management and safeguarding. Think through potential scenarios beforehand and prepare your responses. This will help you articulate your strategic and analytical skills clearly during the interview.
✨Align with Their Values
Research the company’s mission and values, particularly their focus on tenant support and community impact. Be ready to discuss how your personal values align with theirs and how you can contribute to their goals. This connection can set you apart from other candidates.