At a Glance
- Tasks: Lead a team to coordinate repairs and maintenance, ensuring excellent service for tenants.
- Company: Join a community-focused organisation dedicated to providing safe homes.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Fast-paced role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Organised, detail-oriented, with experience in administration and team management.
The predicted salary is between 35000 - 38000 £ per year.
Repairs Support Manager
£38,972.72 per annum
Newent, Gloucestershire
Full-Time Permanent
Come and make a real difference as our Repairs Support Manager! Everyone should have a warm, safe, affordable home. As our Repairs Support Manager, you'll play a key role in making this a reality for thousands of people living in our communities.
Leading our repairs administration & scheduling team, you'll support and inspire your team to provide an excellent customer experience for our tenants. You will make sure that repair and maintenance work in tenants' homes is booked in efficiently and cost-effectively at a time that works for the tenant. Building good relationships with our tenants and internal teams, you'll help keep people informed about the work in their homes. Focusing on continuous improvement and with an aim to get jobs done right first time, you will measure and report on delivery of your team's objectives.
What you'll bring to our team
We are seeking a highly organised and detail-oriented professional to join our team, leading the coordination of repairs and maintenance services. In this role, you will use your skills and experience to manage repair and maintenance works from initial order through to completion, ensuring all work is delivered to the highest standards.
You will take the lead on administrative functions for the repairs and maintenance team, including:
- Raising and processing works orders
- Managing and coordinating trades team diaries
- Producing weekly progress reports
- Processing invoices accurately and efficiently
- Overseeing the management of the company fleet
As a line manager, you will also play a key role in supporting, mentoring, and developing your team, helping them to build their skills and reach their full potential. This is an excellent opportunity for someone who thrives in a fast-paced environment, has a keen eye for detail, and is passionate about delivering high-quality services and team leadership.
Qualifications
- NVQ level 3 or GCSE with Maths and English or equivalent.
- A qualification in database management or business administration would be an advantage.
- Full UK driving licence
Maintenance Support Manager in Cheltenham employer: Two Rivers Housing
Two Rivers Housing is an exceptional employer that prioritises tenant satisfaction and employee development in the heart of Newent. With a strong commitment to fostering a collaborative work culture, we offer comprehensive training and growth opportunities, ensuring our team members are equipped to deliver outstanding service. Join us to be part of a dedicated team that values innovation and excellence in repairs and maintenance.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Support Manager in Cheltenham
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Maintenance Support Manager at Two Rivers Housing!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Two Rivers Housing or be willing to refer you for that Maintenance Support Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Two Rivers Housing who’s on the lookout for their next Maintenance Support Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Maintenance Support Manager role at Two Rivers Housing!
We think you need these skills to ace Maintenance Support Manager in Cheltenham
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Two Rivers Housing. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Two Rivers Housing
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Two Rivers Housing. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
