Supervisor

Supervisor

Full-Time 25000 - 30000 £ / year (est.) No home office possible
Two Floors

At a Glance

  • Tasks: Lead a vibrant bar team, ensuring top-notch customer experiences and managing daily operations.
  • Company: Join the lively Two Floors in Soho, part of the Barworks collective.
  • Benefits: Enjoy discounts, free meals, 28 days holiday, and exciting training opportunities.
  • Other info: Full training provided, with opportunities for trips and industry-recognised courses.
  • Why this job: Step up your bartending game and be part of a fun, dynamic environment.
  • Qualifications: Experience in bartending and a passion for drinks are essential.

The predicted salary is between 25000 - 30000 £ per year.

We are looking for a reliable and motivated Bar Supervisor, or Senior Bartender wanting to step up, to join our friendly team at Two Floors, Soho. A passion for drinks is important as you will be selling cocktails and a vast range of spirits, wines and craft beers. Prior experience is required, and the right personality goes a long way too!

Our Supervisors are part of our management team so you will:

  • act as duty manager in the absence of the GM and AGM
  • recognise the importance of ambience and ‘customer experience’ in venues
  • support team members to provide great customer service
  • open and close the bar ensuring a high standard of cleanliness and presentation
  • ensure stock levels are maintained behind the bar
  • cash up
  • be good at reacting to issues that may occur across the business
  • report any concerns to the AGM or GM in a timely manner

You must be fluent in written and spoken English and full eligibility to work in the UK is required.

Benefits include:

  • access to hundreds of perks & discounts such as discounted gym membership
  • discounts on everyday expenses such as travel, shopping, restaurants
  • 28 days holiday
  • free meals at work
  • 40% food and drink in all of our 18 bars and restaurants across London
  • opportunities for trips across the UK and abroad
  • industry recognised training
  • computer / technology purchase scheme
  • bike purchase scheme

We are the first pub in the Barworks collective located in the heart of London (Carnaby St). Downstairs our tiki bar offers a vast range of rum.

Full in-house training is always available in addition to partnership courses such as the ELLC Whiskey Master Class. Please apply by attaching your most recent CV as a Microsoft Word document or PDF.

Supervisor employer: Two Floors

At Two Floors, Soho, we pride ourselves on being an excellent employer, offering a vibrant work culture where passion for drinks and customer experience is at the forefront. Our team enjoys a range of benefits including generous discounts across our venues, opportunities for professional growth through industry-recognised training, and a supportive environment that values each member's contribution. Located in the heart of London, we provide a unique setting for employees to thrive while enjoying perks like free meals and holiday trips.
Two Floors

Contact Detail:

Two Floors Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor

✨Tip Number 1

Get to know the venue! Before your interview, pop by Two Floors and soak up the atmosphere. Familiarising yourself with the bar's vibe and offerings will help you stand out as someone who genuinely cares about the customer experience.

✨Tip Number 2

Show off your passion for drinks! Be ready to chat about your favourite cocktails or craft beers during the interview. We love candidates who can bring their enthusiasm for mixology and customer service to the table.

✨Tip Number 3

Prepare for situational questions! Think about how you would handle common bar challenges, like a busy night or an unhappy customer. We want to see that you can react quickly and effectively, just like a true Supervisor should.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Two Floors!

We think you need these skills to ace Supervisor

Customer Service
Cocktail Knowledge
Bar Management
Team Leadership
Problem-Solving Skills
Cash Handling
Stock Management
Communication Skills
Attention to Detail
Fluency in English
Time Management
Ambience Awareness

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your love for drinks shine through! Mention any experience you have with cocktails, spirits, or craft beers to show us you're the right fit for our team.

Tailor Your CV: Make sure your CV is tailored to the Bar Supervisor role. Highlight relevant experience and skills that match what we're looking for, like customer service and team support. We want to see how you can contribute!

Keep It Professional: While we love a friendly vibe, your written application should still be professional. Use clear language and check for any spelling or grammar mistakes before sending it off. First impressions count!

Apply Through Our Website: Don't forget to apply through our website! It's the easiest way for us to receive your application and ensures you’re considered for the role. We can't wait to hear from you!

How to prepare for a job interview at Two Floors

✨Know Your Drinks

Brush up on your knowledge of cocktails, spirits, wines, and craft beers. Being able to discuss your favourite drinks and suggest pairings will show your passion and expertise, which is crucial for a Bar Supervisor role.

✨Showcase Your Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past. Think about times when you resolved issues or enhanced the customer experience, as this will demonstrate your ability to support team members and maintain a great atmosphere.

✨Demonstrate Leadership Qualities

As a Supervisor, you'll need to act as a duty manager. Be ready to discuss your leadership style and how you motivate and support your team. Share specific instances where you've taken charge or helped others succeed.

✨Ask Insightful Questions

Prepare thoughtful questions about the bar's operations, team dynamics, and customer experience strategies. This shows your genuine interest in the role and helps you understand if it's the right fit for you.

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