At a Glance
- Tasks: Ensure top-notch customer service and quality drink preparation in a lively environment.
- Company: Join Barworks, an award-winning hospitality company with a focus on growth and development.
- Benefits: Enjoy flexible hours, free meals, discounts, and 28 days holiday.
- Other info: Dynamic team atmosphere with opportunities for trips and industry-recognised training.
- Why this job: Be part of a fun team and grow your career in the vibrant hospitality industry.
- Qualifications: Passion for food and drinks, strong people skills, and a willingness to learn.
The predicted salary is between 9.9 - 12.1 £ per hour.
Are you looking for a fun yet focused working environment? All we ask for is a passion for food, spirits, craft beers & cocktails. A willingness to learn, reliability and the right personality go a long way too!
We offer flexible working hours or opportunities for set shifts depending on your availability. A friendly team and amazing support and training will suit newcomers as well as experienced people looking for more in hospitality.
About The Role
Quality control of drink preparation, as well as ensuring an outstanding customer experience will be the main focus of your shift. This role is service-focused and requires friendliness, speedy problem-solving ability, strong people skills and customer satisfaction. Some late-night shifts at weekends.
Benefits
- Access to hundreds of perks & discounts such as discounted gym membership
- Discounts on everyday expenses such as travel, shopping, restaurants
- 28 days holiday
- Free meals at work
- 40% food and drink in all of our 18 bars and restaurants across London
- Opportunities for trips across the UK and abroad
- Industry recognised training
- Computer / technology purchase scheme
- Bike purchase scheme
You must have good levels of written and spoken English and full eligibility to work in the UK.
About Barworks
We understand that every single person working with us is key to our success. We do our best to create jobs and working environments that provide enjoyment and challenges while offering opportunities for growth. We have clear career paths so we can offer everyone the opportunity to develop with us. We also have flexible hours to enable you to keep and maintain those other interests that make you who you are.
All of our Senior Managers have climbed the career ladder from within the company, starting from our bars or our kitchens. If you are motivated and hard-working, there is no limit to where you can go with us. We are expanding and aim to fill all future management positions as we grow, from within.
We aim to create modern interpretations on hospitality, unique to environments and settings, but maintaining the key components of what a venue should be: a relaxing, welcoming hub for the local community as well as those visiting the area. A destination as well as a home from home. We take great pride in what we offer to our customers. With attention to every detail of the customer experience, not just the food and drink, but the lighting, music, atmosphere and environment.
We are not tied to a set formula for each site, allowing us to push forward and constantly improve our offer. This approach has provided us with a unique collection of venues, rather than a formulaic group. So if you want to work with a group as independent and unique as you are, get in touch today!
About the Location
We are the first pub in the Barworks collective located in the heart of London (Kingly St, Soho). Plenty of artwork from local, talented artists decorates our walls. Downstairs our tiki bar has a lot to offer, including a vast range of rum.
We get a lot of workers coming in during their lunch break for a quick pint before going back to the office. The after-work crowd is always lively but responsible. We are very close as a team. There aren’t many of us, so everyone puts in the effort to get to know each other and have fun on shift.
We offer a very flexible rota with most people doing 30 hours a week. Full in-house training is always available.
Front of House Team Member in London employer: Two Floors
At Two Floors, Soho, we pride ourselves on being an excellent employer, offering a vibrant work culture where your passion for drinks can truly shine. With access to industry-recognised training, generous employee benefits including discounts across our 18 venues, and opportunities for growth within the bustling heart of London, we ensure that our team members feel valued and supported in their roles. Join us for a rewarding experience where you can thrive both personally and professionally in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member in London
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Two Floors and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Front of House Team Member in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Two Floors that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Two Floors.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Two Floors get a sense of who you are beyond your experience!
How to prepare for a job interview at Two Floors
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Two Floors and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
