Lead Salesforce Consultant in London

We are Two Circles, a Sports & Entertainment Marketing business. We grow audiences and revenues by understanding fans best. We work with clients to help them understand and influence fan behaviour, including spending habits, event attendance, response channels, and content consumption. Our platforms and services are trusted by over 900 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike, and Amazon. We are almost 1000 people, based out of 14 offices, delivering work for sports and entertainment businesses worldwide.

The role will require the candidate to be responsible for:

• Owning and running business development processes for Sports Rights Holders acquiring Salesforce
• Scoping and pricing custom Salesforce solutions
• Building and maintaining senior Client relationships
• Overseeing custom CRM implementations in a client-facing role
• Conducting discovery sessions with clients and stakeholders to gather business requirements

Requirements:

• Able to engage and impress at client Chief Executive level
• Expertise in at least one of the following: Salesforce Sales Cloud or Salesforce Service Cloud
• Experience scoping and involvement in selling SAAS / Consulting projects
• Experience designing solutions for CRM to enable Sales or Service teams
• Experience working on and leading CRM implementation projects
• Ability to lead as well as manage teams
• Comfortable being hands-on and managing key client accounts
• Experience working across accounts with sizeable budgets and multiple markets
• Ideally experience in sports (not a prerequisite)
• Great self-starting attitude keen to join an entrepreneurial organisation where every working day is different
• Track record of delivering complex change-oriented projects in a fast-moving, customer-oriented agency or business
• Comfortable building strong working relationships, both within the business and with clients
• Ability to work at pace and retain keen attention to detail
• A willingness to travel

We offer a list of flexible benefits, including:

• Hybrid working: we’d love for you to come into our office at least 2-3 days a week, especially during your onboarding
• Performance planning: potential to have a salary increase every 6 months and progress your career
• Discretionary company bonus
• Tickets to sporting events
• Renowned Team Days and events
• Lunch on a Wednesday, breakfast, and continuous supply of snacks
• Cycle to work scheme
• Learning and Development opportunities, including certification in certain areas

Though these are the basics written down, we will principally be recruiting for energy, values, and commitment – both to Two Circles and to your career. Our recruitment process will be honest and thorough, and so will our roles. In return, we can offer honesty, integrity, and the chance to progress in the organisation as quickly as you develop within it. Two Circles is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.