At a Glance
- Tasks: Spot and onboard emerging creators to the Twitch community while managing outreach.
- Company: Join Twitch, the world's leading live streaming platform with vibrant communities.
- Benefits: Remote work, competitive pay, and a chance to shape the future of livestreaming.
- Other info: Dynamic role with opportunities for personal growth and creativity.
- Why this job: Be at the forefront of creator culture and help new talents thrive on Twitch.
- Qualifications: Fluency in English and another language, plus experience in outreach or community management.
The predicted salary is between 40000 - 50000 £ per year.
About Us
Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more.
It is where thousands of communities come together for whatever, every day.
We're about community, inside and out.
You'll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together.
We're on a quest to empower live communities, so if this sounds good to you, see what we're up to on Linked In and X, and discover the projects we're solving on our Blog.
About the Role
Twitch is searching for a multilingual Creator Outreach Associate to identify, persuade, and successfully onboard emerging talent to the Twitch livestreaming community.
As the ideal candidate, you are fascinated by creator communities and stay on the cutting edge of creator and influencer trends and cultural moments.
You are fluent in the ever-evolving language of creators and influencers.
You know where the next generation of live streamers will be found, how to get them to Twitch, and how to get them set up and streaming successfully.
You'll be determined, organized, methodical, and have a deep personal drive to see new creators succeed on Twitch.
You'll operate with a high degree of autonomy, be quick to learn, and always look for new ways to improve your work.
This is a high-volume, metrics-driven role: you'll be responsible for reaching out to a weekly target of new creators and guiding them through to their first stream.
Targets may adjust over time with business needs.
This is a fixed-term contract position based in the United Kingdom, ending mid-December 2026.
You can work remotely in the United Kingdom.
Fluency in English and at least one of French, Spanish, or German is required.
- You Will
- Search widely across platforms and communities to spot emerging talent, understand what’s resonating culturally, and proactively reach out to creators who could thrive on Twitch.
- Initiate confident cold outreach and persuade creators to see Twitch as an exciting, meaningful next step in their careers.
- Stay deeply plugged into creator trends, rising influencers, new platforms, and cultural moments that shape where audiences gather.
- Guide creators through their earliest steps on Twitch—making onboarding clear, supportive, and geared toward getting them confidently to their first stream.
- Own each creator relationship from first outreach through their first stream, then hand off to a Strategic Partner Manager with clear context (creator background, onboarding notes, first-stream feedback) for ongoing development.
- Manage your outreach pipeline in a CRM—logging touchpoints, updating lead status, and keeping records clean.
- Validate leads before outreach (confirm follower counts, check a creator isn't already assigned) to keep the pipeline accurate and avoid duplicate outreach.
- You Have
- Must be based in the United Kingdom and legally authorized to work and be paid in the UK for the duration of the contract.
- Prior experience in a quota-carrying outreach, sales, or talent-scouting role.
- Proven interest and knowledge in one of: creator support, lead generation, influencer marketing, or community management.
- A genuine passion for livestreaming and internet culture, and a strong understanding of the creator economy—including where creators are rising across platforms (Twitch, You Tube, Tik Tok, Instagram, etc.) and what's driving content trends.
- Determination to find and bring new creators to Twitch, and to support and grow them, with a deep desire to help shape the future of the platform.
- Comfort with CRM and creator-analytics tools, or the ability to learn them quickly, to manage a pipeline and source creators efficiently.
- Fluent in English and French, German, or Spanish.
- Bonus Points
- Personal experience as a live streamer or content creator, familiarity with live streaming tools and software.
- Existing relationships with a wide variety of content creators across platforms
- Location(s): United Kingdom
Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.
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Creator Outreach Associate Contractor (Multilingual) employer: Twitch
Twitch is an exceptional employer, fostering a vibrant work culture that thrives on collaboration and community engagement. As a Creator Outreach Associate, you'll enjoy the flexibility of remote work within the UK while being part of a dynamic team dedicated to empowering creators. With opportunities for personal growth and a commitment to innovation, Twitch offers a rewarding environment where your passion for livestreaming and internet culture can truly flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Creator Outreach Associate Contractor (Multilingual)
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Twitch.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Twitch. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Creator Outreach Associate Contractor (Multilingual)
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Twitch.
How to prepare for a job interview at Twitch
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Twitch's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Twitch offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
