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- Tasks: Coordinate customer support processes and ensure smooth order fulfillment.
- Company: A leading biotechnology company in the UK with a focus on innovation.
- Benefits: Gain valuable experience in a dynamic industry with potential for growth.
- Why this job: Kickstart your career in biotech while making a difference in customer service.
- Qualifications: Relevant experience and ideally a degree in biology or chemistry.
- Other info: Entry-level role perfect for high school and college students looking to grow.
The predicted salary is between 28800 - 43200 £ per year.
A biotechnology company in the United Kingdom is seeking a Customer Support Administrator for a temporary role. This entry-level position involves coordinating customer support processes and interfacing with various internal teams to ensure order fulfillment and service operations.
Candidates should have relevant experience and ideally a degree in biology or chemistry. Strong communication skills and attention to detail are essential, along with proficiency in software such as Microsoft Office and Salesforce.
Remote Customer Support & Fulfillment Coordinator (EMEA) employer: Twist Bioscience
Contact Detail:
Twist Bioscience Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Customer Support & Fulfillment Coordinator (EMEA)
✨Tip Number 1
Make sure to research the company and its products before your interview. Knowing their mission and values will help you connect your skills to what they need, showing that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to customer support and order fulfillment. We can’t stress enough how important it is to articulate your experience clearly, especially if you've worked with software like Salesforce or Microsoft Office.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and eager to learn more about the team dynamics and the challenges they face in customer support.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Remote Customer Support & Fulfillment Coordinator (EMEA)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in customer support or coordination. We want to see how your skills match the role, so don’t be shy about showcasing your biology or chemistry background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your communication skills and attention to detail will help us at StudySmarter.
Show Off Your Software Skills: Since proficiency in Microsoft Office and Salesforce is key, mention any specific projects or tasks where you’ve used these tools. We love seeing practical examples of your skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Twist Bioscience
✨Know Your Stuff
Make sure you brush up on your biology or chemistry knowledge. Since the role involves interfacing with various teams, being able to speak confidently about relevant topics will show that you're not just a candidate, but someone who understands the industry.
✨Master the Tools
Familiarise yourself with Microsoft Office and Salesforce before the interview. If you can demonstrate your proficiency with these tools, it’ll give you an edge and show that you’re ready to hit the ground running.
✨Communicate Clearly
Strong communication skills are key for this role. Practice articulating your thoughts clearly and concisely. You might want to prepare answers to common questions about customer support scenarios to showcase your problem-solving abilities.
✨Attention to Detail Matters
Since this position requires coordination and order fulfilment, be prepared to discuss how you ensure accuracy in your work. Bring examples from past experiences where your attention to detail made a difference, as this will resonate well with the interviewers.
