At a Glance
- Tasks: Design user-centred experiences for complex workflows in a dynamic banking environment.
- Company: Join a leading Commercial & Investment Bank focused on innovation and collaboration.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Diverse workplace with a commitment to inclusion and accessibility.
- Why this job: Make a real impact by shaping user experiences in a vital industry.
- Qualifications: 5+ years of UX/Product Design experience and strong collaboration skills required.
The predicted salary is between 55000 - 60000 £ per year.
As a User Experience Designer, Vice President in the Commercial & Investment Bank, Trade & Working Capital, you will design and deliver user‑centred experiences for complex enterprise workflows. You’ll work end‑to‑end—from discovery and qualitative interviews to interaction design, UI, prototyping, and shipped outcomes—partnering with Product Managers, Engineers, and design peers. This is an individual contributor role with no direct reports. You will lead by influence within a cross‑functional pod, setting direction and quality while remaining deeply hands‑on.
Job Responsibilities
- Own end‑to‑end user experience design for priority Trade & Working Capital journeys, from problem framing through final UI and post‑launch iteration.
- Plan, conduct, and synthesize qualitative research interviews (user/stakeholder interviews, concept evaluations); translate insights into clear design opportunities and requirements.
- Create journey maps and service flows, define information architecture, and design interaction models that reduce complexity for expert users.
- Produce wireframes, high‑fidelity designs, and interactive prototypes; iterate quickly based on feedback, usability testing, and data.
- Partner with Engineering to ensure feasible implementation, high‑quality execution, and strong UX details (states, errors, empty states, edge cases).
- Contribute to our Trade & Working Capital digital experience vision, roadmap, prioritisation, and planning with PM/Engineering; advocate for user outcomes with evidence.
- Raise quality through critique and design reviews; provide guidance to more junior and/or external designers through feedback and lightweight mentoring.
Required Qualifications, Capabilities, and Skills
- 5+ years of UX/Product Design experience (or equivalent expertise) delivering shipped work on complex products.
- Demonstrated ability to run qualitative interviews and synthesize findings into insights, journey implications, and design direction.
- Strong skills in interaction design, information architecture, and UI craft; able to handle complex, data‑heavy enterprise workflows.
- Strong design direction, collaboration and facilitation skills with product and engineering; able to drive alignment and decision‑making in ambiguity.
- Excellent communication and executive‑ready storytelling: can present work, rationale, and trade‑offs succinctly.
- Technical literacy to design within constraints (component‑based UI, platform considerations, integration constraints); able to work effectively with engineers.
Preferred Qualifications, Capabilities, and Skills
- Experience in Trade Finance / Working Capital / Treasury / Payments / Commercial Banking / Transaction Banking / Consumer Banking or similar regulated enterprise domains.
- Familiarity contributing to or evolving a design system.
- Accessibility and inclusive design advocacy.
- Proficiency in Figma and modern prototyping workflows.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
User Experience Designer, Vice President employer: TwinThread
As a User Experience Designer, Vice President at our Commercial & Investment Bank, you will thrive in a dynamic and inclusive work culture that prioritises user-centred design and innovation. We offer robust opportunities for professional growth, collaboration with cross-functional teams, and the chance to influence high-impact projects in Trade & Working Capital. Our commitment to diversity and employee well-being ensures a supportive environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land User Experience Designer, Vice President
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at TwinThread for a User Experience Designer, Vice President, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like TwinThread before they go live!
We think you need these skills to ace User Experience Designer, Vice President
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like User Experience Designer, Vice President at TwinThread, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work TwinThread does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to TwinThread. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at TwinThread.
How to prepare for a job interview at TwinThread
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with TwinThread, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. TwinThread might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at TwinThread!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what TwinThread is looking for.
