At a Glance
- Tasks: Lead the development of an AI-native onboarding platform from concept to launch.
- Company: Join JPMorgan, a leader in innovative financial solutions.
- Benefits: Competitive salary, diverse workplace, and opportunities for growth.
- Other info: Be part of a diverse team that values inclusion and innovation.
- Why this job: Shape the future of onboarding with cutting-edge AI technology.
- Qualifications: Strong product management skills and a passion for AI-driven solutions.
The predicted salary is between 60000 - 75000 £ per year.
JPMorgan International Consumer is building a next-generation, AI-native digital onboarding platform—modular, highly configurable, and scalable across products and geographies. We’re hiring a VP-level Technical Product Manager to help drive the platform to completion and rollout, partnering closely with engineering, operations, and risk/compliance stakeholders. Onboarding/KYC domain experience is a plus, not a prerequisite—we’re prioritizing strong 0→1 product building, technical fluency, and an AI-first approach.
What you’ll do:
- Own product delivery end-to-end: define product outcomes, MVP scope, roadmap, and release plans; drive execution from discovery through launch and iteration.
- Lead with engineering: translate business needs into clear epics/stories, acceptance criteria, and decision logic; drive sequencing, tradeoffs, and delivery rigor across teams.
- Build AI-native capabilities: identify high-impact AI use cases that reduce onboarding friction (e.g., intelligent intake, document understanding, dynamic question flows, reviewer assist, summarization, exception triage) and deliver them responsibly with appropriate controls and human‑in‑the‑loop design.
- Design for modularity able to write requirements that engineers can build from.
- 0→1 builder mindset: experience taking new platform capabilities from concept to MVP to adoption; comfortable operating with ambiguity and creating structure.
- AI-first thinking: enthusiasm for applying AI to real customer and operator workflows, with pragmatic judgment around safety, monitoring, and explainability.
- Strong communication: excellent written and verbal skills; crisp at prioritization, stakeholder management, and decision‑making.
Nice to have (not required):
- Exposure to onboarding, identity, KYC/AML, screening, risk, or case/casework platforms.
- Experience delivering configurable/rules‑driven platforms across multiple markets or regulatory contexts.
Join us to build a scalable, AI‑native onboarding platform that improves customer experience, reduces operational friction, and accelerates growth across products and regions. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
Technical Product Manager — AI Native Onboarding Platform employer: TwinThread
At JPMorgan International Consumer, we pride ourselves on being an exceptional employer, fostering a dynamic work culture that champions innovation and collaboration. As a Technical Product Manager, you'll have the opportunity to lead the development of cutting-edge AI-native solutions while benefiting from our commitment to employee growth, diversity, and inclusion. Our global presence ensures that you will be part of a team that values your contributions and supports your professional journey in a fast-paced, rewarding environment.
