At a Glance
- Tasks: Lead the development of an AI-native onboarding platform and drive product delivery from concept to launch.
- Company: Join JPMorgan, a leader in innovative financial solutions with a focus on diversity and inclusion.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic work environment with a commitment to diversity and equal opportunity.
- Why this job: Make a real impact by building cutting-edge technology that enhances customer experience.
- Qualifications: Proven product leadership, technical fluency, and a passion for AI-driven solutions.
The predicted salary is between 80000 - 100000 £ per year.
JPMorgan International Consumer is building a next-generation, AI-native digital onboarding platform—modular, highly configurable, and scalable across products and geographies. We’re hiring a VP-level Technical Product Manager to help drive the platform to completion and rollout, partnering closely with engineering, operations, and risk/compliance stakeholders. Onboarding/KYC domain experience is a plus, not a prerequisite—we’re prioritizing strong 0→1 product building, technical fluency, and an AI-first approach.
What you’ll do
- Own product delivery end-to-end: define product outcomes, MVP scope, roadmap, and release plans; drive execution from discovery through launch and iteration.
- Lead with engineering: translate business needs into clear epics/stories, acceptance criteria, and decision logic; drive sequencing, tradeoffs, and delivery rigor across teams.
- Build AI-native capabilities: identify high-impact AI use cases that reduce onboarding friction (e.g., intelligent intake, document understanding, dynamic question flows, reviewer assist, summarization, exception triage) and deliver them responsibly with appropriate controls and human‑in‑the‑loop design.
- Design for modularity & configurability: evolve reusable platform components and configuration‑driven approaches that support multiple products and regions.
- Drive measurable outcomes: define and instrument KPIs (e.g., time‑to‑onboard, straight‑through processing, drop‑off, exception rates, SLA adherence, rework/defects) and iterate based on data.
- Align stakeholders: manage communication and interlocks across Product, Technology, Operations, and Risk/Compliance to ensure clarity of goals, decisions, and delivery commitments.
What we’re looking for
- VP-level product leadership: proven ability to lead complex product delivery in cross‑functional environments and to drive outcomes through influence and clarity.
- Technical product management depth: strong fluency in software delivery, APIs/integrations, workflow patterns, and data concepts; able to write requirements that engineers can build from.
- 0→1 builder mindset: experience taking new platform capabilities from concept to MVP to adoption; comfortable operating with ambiguity and creating structure.
- AI-first thinking: enthusiasm for applying AI to real customer and operator workflows, with pragmatic judgment around safety, monitoring, and explainability.
- Strong communication: excellent written and verbal skills; crisp at prioritization, stakeholder management, and decision‑making.
Nice to have (not required)
- Exposure to onboarding, identity, KYC/AML, screening, risk, or case/casework platforms.
- Experience delivering configurable/rules‑driven platforms across multiple markets or regulatory contexts.
Join us to build a scalable, AI‑native onboarding platform that improves customer experience, reduces operational friction, and accelerates growth across products and regions. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
Technical Product Manager — AI Native Onboarding Platform in London employer: TwinThread
At JPMorgan International Consumer, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a VP-level Technical Product Manager, you will have the opportunity to lead the development of a cutting-edge AI-native onboarding platform, while benefiting from our commitment to employee growth, diversity, and inclusion. Our global presence ensures that you will be part of a diverse team, working in an environment that values your contributions and supports your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Product Manager — AI Native Onboarding Platform in London
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your technical product management abilities, especially around AI and onboarding. It’s a great way to stand out!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to product delivery and AI applications. We want you to be ready to impress with your knowledge and experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Technical Product Manager — AI Native Onboarding Platform in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with product management, especially in AI and onboarding. We want to see how your skills align with our needs, so don’t hold back on showcasing your relevant achievements!
Showcase Your Technical Fluency:Since we're looking for someone with strong technical product management depth, be sure to include specific examples of your experience with software delivery, APIs, and data concepts. We love seeing how you can translate business needs into actionable requirements!
Demonstrate Your 0→1 Mindset:We’re keen on candidates who have a builder mindset. Share stories about how you've taken new ideas from concept to MVP. Highlight any challenges you faced and how you navigated through ambiguity—this will really resonate with us!
Communicate Clearly:Strong communication is key for this role. Make sure your application is well-structured and easy to read. Use clear language to convey your thoughts and experiences, as we value crisp prioritisation and stakeholder management skills.
How to prepare for a job interview at TwinThread
✨Know Your Product Inside Out
Before the interview, dive deep into the AI-native onboarding platform concept. Understand its modularity, configurability, and how it can scale across different products and regions. Be ready to discuss how you would define product outcomes and MVP scope.
✨Speak the Tech Language
Brush up on your technical fluency, especially around software delivery, APIs, and data concepts. Prepare to articulate how you would translate business needs into clear epics and stories that engineers can work from. This will show your capability to lead with engineering.
✨Showcase Your 0→1 Mindset
Be prepared to share examples of how you've taken new platform capabilities from concept to MVP. Highlight your comfort with ambiguity and how you've created structure in past projects. This is crucial for demonstrating your fit for a VP-level role.
✨Communicate Clearly and Confidently
Practice your communication skills, both written and verbal. You’ll need to demonstrate your ability to manage stakeholders and make decisions crisply. Think about how you would align various teams like Product, Technology, and Operations to ensure clarity of goals.
