At a Glance
- Tasks: Ensure digital products are accessible for everyone, regardless of ability.
- Company: Join JPMorgan Chase, a leader in corporate and investment banking.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on diversity and inclusion.
- Why this job: Make a real difference by advocating for inclusivity in digital design.
- Qualifications: 3+ years in digital accessibility and hands-on testing experience required.
The predicted salary is between 50000 - 70000 £ per year.
As a Digital Accessibility Specialist within the Corporate & Investment Bank (CIB) at JPMorgan Chase, you will help ensure that every person, regardless of ability, can fully use our digital products and services. You will work with developers and designers across a variety of web and mobile applications, including our open-source Salt design system, to remove the barriers that prevent people from having an equal experience. You will apply and continue to develop your knowledge of digital accessibility standards, testing methodologies, and assistive technologies. Working alongside experienced accessibility leads, you will support Product and Technology teams in creating digital products that put users first and conform to accessibility standards.
Key Responsibilities
- Conduct digital accessibility testing of Salt design system components, mobile applications, websites, and content using assistive technologies and manual evaluation techniques.
- Identify accessibility barriers based on WCAG 2.1 standards and compliance with applicable regulations including the ADA, Section 508, and the European Accessibility Act (EAA), and suggest potential solutions.
- Document accessibility issues and findings with clear and actionable recommendations for remediation.
- Navigate and collaborate within GitHub-based projects, including participating in code reviews, issue tracking, and component-level accessibility evaluations.
- Find compliant and creative solutions to accessibility challenges while working within provided constraints such as design system patterns, existing frameworks, and technical limitations.
- Participate in planning and stand-up meetings, collaborating with cross-functional teams including developers, designers, and product managers to address accessibility concerns.
- Provide guidance and support on accessibility techniques, and communicate requirements to advocate for inclusive design.
- Advocate for accessibility within the organization and promote a culture of inclusivity, including coaching colleagues in one-on-one, small group, or large forum settings.
- Identify, report, and drive improvements to product features by using data on accessibility issues within products.
Required Qualifications
- 3+ years of experience in digital accessibility, related programs, or functions.
- Hands‑on experience conducting accessibility testing with assistive technologies (for example screen readers, magnifiers, alternative input devices, etc.).
- Working knowledge of core web technologies: HTML, CSS, and JavaScript.
- A willingness to learn and grow in accessibility, with a collaborative approach to problem‑solving.
- Demonstrated ability to work across tactical and strategic initiatives.
- Initiative and autonomy coupled with an ability to function successfully as part of a team (in person and virtual).
- Good communication and collaboration skills, able to present status, facts, thoughts, and ideas in a clear and organized manner.
- Comfort working with version control systems (e.g., GitHub) and contributing to collaborative, open‑source workflows.
Preferred Qualifications
- Experience working within or contributing to a design system.
- Familiarity with ARIA authoring practices and common accessible design patterns.
- Creative problem‑solver who can balance compliance requirements with user experience goals.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
Digital Accessibility Specialist, Senior Associate employer: TwinThread
At JPMorgan Chase, we pride ourselves on fostering a culture of inclusivity and innovation, making us an exceptional employer for a Digital Accessibility Specialist. Our commitment to diversity is reflected in our collaborative work environment, where you will have the opportunity to grow your skills alongside experienced professionals while advocating for accessibility across our digital platforms. With access to cutting-edge technology and a focus on employee development, you will play a vital role in ensuring that our services are accessible to all, contributing to meaningful change within the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Accessibility Specialist, Senior Associate
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at TwinThread for a Digital Accessibility Specialist, Senior Associate, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like TwinThread before they go live!
We think you need these skills to ace Digital Accessibility Specialist, Senior Associate
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Digital Accessibility Specialist, Senior Associate at TwinThread, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work TwinThread does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to TwinThread. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at TwinThread.
How to prepare for a job interview at TwinThread
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with TwinThread, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. TwinThread might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at TwinThread!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what TwinThread is looking for.
