VP, KYC Policy & Programs — EMEA Operations in Bournemouth

Join JPMorgan Chase and leverage your expertise in a pivotal role within the EMEA Wholesale KYC Operations (WKO) Policy and Program Support Team. As a Policy Manager, you will contribute to responsible business growth by anticipating and addressing new and emerging risks. Your expert judgment will be crucial in solving real‑world challenges that impact our company, customers, and communities. You will be a key player responsible for interpreting the firm’s new and changing global policies and related requirements derived from regulatory guidance across our EMEA operations. This is a key position focused on building and managing relationships with both internal and external stakeholders across EMEA.

Job responsibilities:

• Proactively monitor and interpret changes in EMEA AML/KYC regulations and guidance.
• Assess the impact of these changes on policies and operations, and work with relevant teams to implement necessary updates in a timely and effective manner; ensuring that WKO KYC business practices, procedures, and technological capabilities satisfy the Firm‑wide KYC Standards.
• Cultivate and maintain strong relationships with key stakeholders, including internal business leaders and colleagues in the Second Line of Defense (2LOD) Compliance, Risk and Legal teams across various European countries.
• Serve as a liaison between the business and compliance, translating complex regulatory requirements into actionable business guidance.
• Support business initiatives within specific KYC disciplines.
• Perform gap assessment of updates to current KYC processes, define associated changes to guidance and procedures, and ensure implementation within the WKO Change Management process.
• Oversee and manage new sustainable processes and enhancements while ensuring proper controls and oversight are in place to mitigate risk.
• Directly shape operational and/or functional execution (by being viewed as an SME).

Required qualifications, capabilities, and skills:

• Strong and effective communication and interpersonal skills to develop relationships at multiple levels of seniority.
• Results‑oriented individual that can deliver high‑quality deliverables under tight deadlines.
• Relevant experience in AML/KYC, Compliance, Risk or Audit.
• Knowledge of the regulatory landscape and understanding of country‑specific regulatory challenges.
• Ability to understand and interpret the impact of policy and procedural changes, as well as identify and convey potential problem areas.
• Understand the policy implementation cycle within a large financial institution.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal‑opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.