At a Glance
- Tasks: Join our team to support and maintain a cutting-edge cross-domain service.
- Company: TwinStream is a tech company focused on delivering exceptional service to government organisations.
- Benefits: Enjoy flexible remote work options and a collaborative team environment.
- Other info: We celebrate diversity and welcome applications from all qualified candidates.
- Why this job: Be part of a dynamic team using innovative tools to solve real-world problems.
- Qualifications: Must have live DV clearance and experience in application development and support.
The predicted salary is between 45000 - 75000 £ per year.
About Us
In 2019, the founders were working as engineers solving complex cross-domain problems within government organisations.
TwinStream was formed to bring together their collective expertise and experience into a single business, focused on delivering technical excellence and high-quality service to clients.
Since then, the company has grown to over 100 team members across the UK, with colleagues working both on-site with clients, hybrid and remotely from home.
Details :
Employment: Contract (outside of IR35)
Rate: £500 - £600
Security Level: Must have live DV clearance
Location: 5 days in either Cheltenham
About the role
As part of our on-site team, you'll play a key role in designing, building, configuring, and maintaining resilient systems that support critical operations. You’ll work closely with cross-functional teams to ensure our platforms are scalable, secure, and reliable, and directly with our intelligence community customers to deliver their mission. This involves analysing their requirements and configuring the cross-domain platform accordingly; and, with the rest of the team, resolving any issues and refining the setup together.
This is a hands-on role where you’ll have the opportunity to influence technical direction, improve system performance, and contribute directly to meaningful projects.
Responsibilities
We recognise that no one ticks every box. If your experience aligns with most of the below, we’d love to hear from you:
- Designing and maintaining reliable, scalable physical and virtual infrastructure
- Monitoring system performance and proactively resolving issues
- Automating processes using tools such as Ansible to improve efficiency and consistency
- Collaborating with engineers and stakeholders across the business
- Supporting continuous improvement of systems, tools, and practices
- Operating across the full infrastructure stack, from bare metal systems through to virtualised deployments and the applications running within them.
- Understanding customers’ use cases, advising on the best components of the software system to use
- Managing the lifecycle of customer integrations, retiring integrations when no longer required
- Technical consultancy with customers on how to integrate with the system via REST APIs, SFTP, Web-hooks, etc
- Second and third-line support, responding directly to business issues and questions.
- Root cause analysis and proactive problem solving. The team is empowered to deploy changes in response to arising requirements.
Key Skills
- Candidate must have a live eDV clearance
- A collaborative mindset and eager to learn
- Communicating with technical and business stakeholders
- Understanding of networking and software architectures
- Understanding of structured text formats: JSON, XML, CSV
- Understanding of synchronous and asynchronous architectures
- Critical thinker with the ability to reason about problems, test hypotheses, and make appropriate risk decisions.
Desirable Skills
- Exposure to programming languages such as Java, JavaScript, Python, and Go
- Familiarity with API definitions: Swagger / Open API 3
- Familiarisation with shell scripting
- Familiarisation with AWS or other cloud platforms’ administration
- Experience in Site Reliability Engineering, DevOps, or similar roles
- Experience with infrastructure as code and configuration management tools (e.g. Terraform, Ansible)
- Familiarity with CI/CD pipelines and automation practices
- Understanding of monitoring, logging, and alerting systems
- Experience with Kubernetes – cloud or on-prem
Diversity & Inclusion
We’re committed to building a diverse and inclusive workplace. We welcome applications from people of all backgrounds, experiences, and identities.
If you need any adjustments during the recruitment process, please let us know. We’re here to support you
Further Information:
Due to the nature of the work and the sectors we support, any offer of employment will be subject to the successful completion of the relevant security screening and clearance process.
This role requires eligibility for [BPSS / SC / DV] clearance. As part of the vetting process, candidates must meet the UK Government's residency and right-to-work requirements associated with the required level of clearance.
DV Application Support Engineer - Contract (outside of IR35) in Cheltenham employer: TwinStream
At TwinStream, we pride ourselves on being a forward-thinking consultancy that values trust, empowerment, and hands-on impact. Our remote work culture fosters flexibility and work-life balance, while our commitment to employee growth is evident through tailored learning opportunities and a supportive environment. With competitive benefits like private medical cover and generous holiday allowances, joining TwinStream means becoming part of a dynamic team dedicated to making a real difference in the security landscape.
StudySmarter Expert Advice🤫
We think this is how you could land DV Application Support Engineer - Contract (outside of IR35) in Cheltenham
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what TwinStream values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges TwinStream might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at TwinStream!
✨Direct Apply to TwinStream
Let's not forget to apply directly through the TwinStream website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace DV Application Support Engineer - Contract (outside of IR35) in Cheltenham
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at TwinStream.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at TwinStream. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at TwinStream
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
