Site Reliability Engineer

Site Reliability Engineer (Contract outside of IR35)
Hereford
Who are we:
In ****, our founders were working as engineers solving complex cross domain problems within government organisations
TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients.
We have teams working both on-site with clients and remotely from home.
Location: Hybrid working near Hereford with possible 24/7 call out when on rota
Security Clearance: Must be eligible for DV Clearance
About the role:
Our cross-domain services are used within government organisations.
The demand for these services continues to grow in both scope and scale.
We are seeking an experienced Site Reliability Engineer to help satisfy that demand.
As an SRE, you will be responsible for ensuring the availability, performance and cost effectiveness of these services.
You will be working with multiple feature development teams and the BAU/Support team to define and evolve our cloud & on-prem infrastructure & delivery pipelines, improving system observability, demonstrating performance and capacity improvements and proactively identifying and mitigating reliability risks.
Key Responsibilities of the Site Reliability Engineer:
Collaborate with Software Engineers to improve reliability and performance in their subsystems
Partner with System Administrators in automating toil and eliminating alerts
Evolve observability and monitoring capabilities to identify and solve problems before they impact the business
Support development environments to help us achieve our delivery and quality goals
Research and evaluate technologies, tools and services to influence buy-vs-build decisions
Develop expertise in diverse technical and business domains
Expand your knowledge of the technical stacks used
Skills & Experience Required:
Experience using modern configuration management tools, with Ansible being a must-have, and Chef or similar tools considered a plus.
Experience working with Terraform
Experience working with Docker containers & container orchestration tools (such as Kubernetes, OpenShift or Docker Swarm)
Experience both using and maintaining CI / CD tools (such as Jenkins or similar)
Experience with monitoring tools such as InfluxDB, Prometheus or Grafana.
Experience of event-driven integration with MQ messaging (RabbitMQ or similar AMQP solution)
Good understanding of relational databases and SQL
Linux command line, administration and shell scripting
Working knowledge of network security protocols
Experience using, developing with and maintaining cloud hosting services (ideally AWS EC2, RDS, S3, Lambda)
Industry experience writing well-tested code in one of our platform languages (Java, Go, Python or similar)
Knowledge of cross-domain principles & technologies
Experience of working in a service management environment
Practical applications of using observability patterns in previous systems
Creating and monitoring system availability metrics and using those to drive work that reduces downtime
Further Information:
To meet the security requirements of certain clients and industries we serve, any job offer will be contingent upon the successful completion of a security screening process.
At TwinStream, we take pride in being an equal opportunity employer.
We celebrate diversity and are committed to fostering an inclusive environment where all individuals are valued and respected.
We welcome applications from qualified candidates regardless of race, religion, disability, age, sexual orientation, or gender.
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