At a Glance
- Tasks: Drive growth by upselling and cross-selling innovative educational products to educators.
- Company: Join Twinkl, a mission-driven company transforming education worldwide.
- Benefits: Enjoy 33 days off, health cash plan, and enhanced family leave.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in education while supporting teachers and students.
- Qualifications: Experience in customer success and strong communication skills required.
The predicted salary is between 28000 - 28000 £ per year.
Location: Twinkl HQ in Sheffield, UK
Annual Salary: Up to £28k per annum + Commission
Hours of work: 37.5 hours per week
Contract: Permanent
As an Account Manager, you will play a vital role in driving growth across the Twinkl Group by introducing, upselling, and cross-selling our innovative products and services. Serving as the friendly, knowledgeable first point of contact for new customers, you will ensure educators feel confident, supported, and excited about the value Twinkl brings to their classrooms.
This is an exciting opportunity for a relationship-driven professional who thrives on understanding customer needs and delivering exceptional service in a fast-paced, collaborative environment.
What you'll be doing
- Drive Growth: Proactively promote, upsell, and cross-sell Twinkl products and services (including Phonics, PlanIt Schemes of Work, Professional Development, and Physical Products) to enhance customer value and membership experience.
- Cross-Functional Collaboration: Partner closely with Sales, Marketing, Product, and Customer Success teams to deliver a seamless onboarding experience and aligned messaging.
- Sales Coordination: Work with key stakeholders across the organisation to ensure the efficient, timely delivery of products and services to clients.
- Customer Success & Retention: Identify opportunities to improve customer engagement and satisfaction, nurturing long-term relationships that foster retention and expansion.
What you'll bring
- Proven experience in upselling, cross-selling, or customer success with a measurable impact on revenue growth or retention.
- Strong verbal and written communication skills, with the ability to tailor messaging and presentations for diverse audiences, from individual educators to school leaders.
- Ability to work seamlessly across departments to align client onboarding with broader business goals.
- A highly organized, proactive, and customer-focused mindset, with excellent attention to detail.
- A genuine passion for education and supporting teachers is essential.
How We’ll Look After You
- Enjoy 33 days of paid time off per year (pro-rata), plus watch your holiday bank grow the longer you stay with us.
- The Ultimate "Me" Day. An extra, fully paid day off dedicated entirely to you. Sleep in, binge a show, or hit the spa. No justification needed, just pure self-care.
- Want to change the world? We’ll foot the bill. Take a fully paid day every year to champion a cause close to your heart.
- Keep your money in your pocket as we give you access to a Westfield Health cash plan. Claim back cash on everyday healthcare like dentist visits, eye care, and physio.
- Big life moments deserve big support. We’ve got you covered with enhanced pay for maternity, paternity, and adoption leave.
- We’re investing in your tomorrow. Secure your future with our boosted pension contributions and total peace of mind through generous life insurance.
- Unleash a world of learning and fun! Get full, complimentary access to Twinkl for you and your family.
If you're ready to make a real impact in education and join a vibrant, mission-driven team, we’d love to hear from you! Apply today!
About Us
At Twinkl, we believe every child deserves to feel loved, supported, and inspired to learn. Created by experienced educators for educators, our mission is simple: to help those who teach by transforming lives through education.
Trusted by teaching communities worldwide, Twinkl provides instant access to an award-winning library of over 1 million digital and printable resources. Supporting learners from birth through secondary education, our collection spans everything from daily lesson planning and assessments to leadership and wellbeing tools.
We evolve alongside the classroom, adding fresh content daily. And if you can't find exactly what you need? Just ask. Our world-class customer service team will create bespoke resources just for you, allowing you to focus on what matters most: inspiring your learners.
Whoever you are, whatever you teach, Twinkl is here for you!
Account Manager in Sheffield employer: Twinkl
At Twinkl, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee well-being and growth. With a focus on professional development, our team enjoys flexible working arrangements, generous annual leave, and a supportive environment that fosters collaboration and innovation. Join us in making a meaningful impact in education while enjoying the benefits of a dynamic and rewarding workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Sheffield
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at Twinkl, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Twinkl. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager in Sheffield
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Twinkl:When writing your cover letter, make sure to tailor your message specifically for Twinkl. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Twinkl
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Twinkl that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Twinkl that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Twinkl’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
