Twinkl Ltd. in Sheffield, UK, is hiring a Customer Success Executive to support our B2B school customers.
You will act as a trusted contact, ensuring customers see long-term value from Twinkl subscriptions and driving renewal retention. You’ll engage with customers approaching renewal, share product knowledge to boost adoption, respond to support tickets, and identify upsell opportunities to grow the relationship.
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Customer Success Executive – B2B Retention & Growth in Sheffield employer: Twinkl Ltd.
Twinkl HQ is an exceptional employer located in Sheffield, UK, offering a vibrant work culture that prioritises employee well-being and growth. With generous benefits such as 33 days of paid time off, a dedicated 'Me' Day, and support for personal causes, Twinkl fosters a supportive environment where employees can thrive both personally and professionally. As an IT Administrator, you'll play a crucial role in a collaborative team, with ample opportunities to learn and develop your skills in a dynamic setting.
