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For Companies At a Glance
- Tasks: Support teachers and parents by resolving account issues and providing resource assistance.
- Company: Friendly UK education resources company with a supportive culture.
- Benefits: Remote-friendly work, full training, and a collaborative team environment.
- Why this job: Make a difference in education while utilising your teaching experience.
- Qualifications: Strong communication skills, IT proficiency, and knowledge of the UK curriculum.
- Other info: Join a dynamic team dedicated to helping educators succeed.
The predicted salary is between 30000 - 42000 £ per year.
An education resources company in the UK is seeking a Teacher Support Adviser to join their friendly customer support team. In this role, you will use your teaching experience to help educators and parents maximize their resources and memberships.
Responsibilities include:
- Solving account issues
- Assisting with resources
The ideal candidate has:
- Excellent communication and IT skills
- A strong understanding of the UK curriculum
- Experience in customer support
Full training provided and a supportive work culture is emphasized.
Remote-friendly Global Teacher Support Advisor employer: Twinkl Limited
Contact Detail:
Twinkl Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote-friendly Global Teacher Support Advisor
✨Tip Number 1
Get to know the company inside out! Research their mission, values, and the resources they offer. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves helping educators and parents, make sure you can explain complex ideas simply. Role-play with a friend or family member to get comfortable with potential scenarios.
✨Tip Number 3
Show off your IT skills! Familiarise yourself with common customer support tools and platforms. If you can demonstrate your tech-savviness during interviews, it’ll give you an edge over other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Remote-friendly Global Teacher Support Advisor
Some tips for your application 🫡
Show Off Your Teaching Experience: We want to see how your teaching background can shine through in your application. Share specific examples of how you've helped educators or parents in the past, as this will really resonate with us!
Highlight Your Communication Skills: Since you'll be supporting teachers and parents, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application, and don’t shy away from showcasing any relevant customer support experience.
Tailor Your Application: Make sure to tailor your application to the job description. We love it when candidates align their skills and experiences with what we're looking for, so take a moment to connect the dots between your background and the role.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Twinkl Limited
✨Know Your Curriculum
Brush up on the UK curriculum before your interview. Being able to discuss specific resources and how they align with teaching standards will show that you’re not just familiar with the material, but also passionate about helping educators succeed.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with educators and parents, practice articulating your thoughts clearly. Consider role-playing common customer support scenarios with a friend to demonstrate your problem-solving skills and ability to communicate effectively.
✨Familiarise Yourself with the Company
Do some research on the education resources company. Understand their mission, values, and the types of resources they offer. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training processes, and how success is measured in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
