Sr. Product Manager - (Remote)

Location: Remote / Hybrid with monthly travel to our Sheffield HQ.

At Twinkl, we're not just building software - we're transforming how millions of educators and learners interact with educational content and resources worldwide. We're building a global learning community. As we scale our platform to serve parents, teachers, and students across the globe, we're seeking an exceptional Senior Product Manager to help drive our technical evolution.

The Senior Product Manager for Search & Recommendation will lead the strategy, discovery, and execution for the core product experiences that help our users find what they need and discover educational resources. This role is critical to the user experience and business growth, directly impacting conversion, engagement, and retention metrics. You will work closely with a dedicated team of engineers, data scientists, product designers, and user researchers to deliver world-class, data-driven solutions for educators.

• Define and champion the long-term product vision and strategy for the Search and Recommendation product domain, ensuring alignment with overall company objectives.
• Lead the entire product development lifecycle from ideation and discovery through planning, execution, and post-launch optimisation.
• Partner with Engineering and Data Science to define technical requirements and trade-offs for algorithms, machine learning models, and complex data infrastructure supporting search relevancy and personalisation.
• Drive rigorous A/B testing and experimentation to validate hypotheses, iterate on features, and continuously improve core metrics.
• Own and monitor key performance indicators (KPIs) related to search and recommendation performance, including relevancy metrics, query success rates, and user behaviour flows.
• Leverage quantitative data, qualitative user research, and competitive analysis to inform product decisions and identify areas for algorithmic improvement.
• Work closely with Data Science and BI teams to ensure accurate tracking, reporting, and analysis of all search and recommendation experiences.
• Partner with Research, Marketing, Sales, and Customer Support to ensure successful go-to-market strategies and gather holistic feedback on product performance.

Proven experience working closely with Data Scientists and Machine Learning engineers on developing and deploying complex, data-driven products.

• Proven experience to drive customer analysis and own the end-to-end customer experience, from inception to delivery and subsequent evolution.
• Strong analytical and problem-solving skills, with expertise in defining KPIs, conducting A/B tests, and synthesising quantitative data to drive product decisions.
• Experience with Digital Transformation programme and transition of legacy systems.

Flexible working with fully remote and hybrid working options - early bird or night owl? No problem - our flexible working policy helps you work the hours that suit you best.

Benefits include:

• 33 days annual leave per year, pro rata. You decide which public holidays to recognise. After 2 years of employment, your annual leave entitlement will accrue year on year up to 38 days annual leave.
• An additional day of annual leave, a Me Day, to take time for yourself.
• Westfield Health (including Health Club discount and Westfield Rewards discount and cashback).
• Learning and Development opportunities, with opportunities for internal mobility across various departments/areas of the business.
• 4 x annual salary death in service life assurance.
• Enhanced pension after long service.
• Enhanced parental and adoption leave after long service.
• Seasonal events for all UK employees so you can catch up with your new colleagues in person.