At a Glance
- Tasks: Lead and execute commercial strategies to drive growth across UK & Ireland.
- Company: Join Twinkl, a mission-driven organisation with a collaborative culture.
- Benefits: Competitive salary, hybrid work, and opportunities for professional development.
- Other info: Dynamic role with excellent career growth potential.
- Why this job: Make a real impact by shaping commercial strategy and influencing key stakeholders.
- Qualifications: 6-8+ years in commercial operations with strong cross-functional experience.
The predicted salary is between 50000 - 70000 € per year.
Location: Sheffield, UK (Hybrid)
Contract: Full-time, Permanent
Salary: £50,000 – £70,000 per annum DOE
Hours: 37.5 per week
At Twinkl, we’re looking for a Senior Commercial Operations Manager to play a pivotal role in driving the execution of our commercial strategy across the UK & Ireland. This is a highly impactful role at the centre of our cross-functional teams. You’ll turn strategy into action, owning the delivery of commercial initiatives end-to-end, ensuring they are effectively planned, executed, and optimised to drive measurable growth. If you thrive in fast-paced environments, enjoy bringing structure to complexity, and are motivated by commercial impact, this role offers a unique opportunity to shape how we deliver value across both B2C and B2B markets.
What You’ll Be Doing
- End-to-end delivery & execution
- Own the full lifecycle of commercial initiatives from ideation and planning through to go-to-market and post-launch evaluation
- Ensure all initiatives are delivered on time, on brief, and aligned to commercial objectives
- Drive measurable outcomes, with a strong focus on revenue and performance impact
- Strategy into action
- Translate strategic priorities into clear, actionable roadmaps and delivery plans
- Align timelines, deliverables, and ownership across multiple teams
- Support prioritisation to ensure focus on the highest-value opportunities
- Roadmap & portfolio management
- Lead the planning and management of the UKI product and content roadmap
- Ensure alignment with market needs, customer segments, and revenue opportunities
- Evolve and optimise our UKI catalogue architecture to improve discoverability and performance (including SEO alignment)
- Cross-functional leadership
- Act as the central point of coordination across education, product, marketing, sales, innovation, and partnerships
- Drive alignment on priorities, responsibilities, and shared goals
- Facilitate strong collaboration, clear communication, and seamless delivery
- Process & operational excellence
- Design and implement scalable processes and ways of working
- Embed best practices to improve delivery speed, consistency, and quality
- Continuously identify opportunities to improve efficiency and commercial performance
- Performance & insight
- Partner with data teams to define KPIs, dashboards, and reporting frameworks
- Analyse performance and provide actionable insights, what’s working, what’s not, and why
- Feed learnings back into planning cycles to drive continuous improvement
What We’re Looking For
- 6-8+ years’ experience in commercial operations, programme management, or delivery-focused roles
- Proven track record of delivering complex, cross-functional initiatives end-to-end
- Strong experience working across product, marketing, sales, and content/education teams
- Ability to translate strategy into clear execution plans with a focus on results
- Experience managing roadmaps, portfolios, or large-scale programmes
- Strong commercial acumen, with experience driving revenue, conversion, retention, or engagement
- Confidence working with data, defining KPIs, building dashboards, and using insights to inform decisions
- Demonstrated ability to improve processes and scale ways of working
- Excellent stakeholder management skills, with the ability to influence senior leaders
- Experience supporting P&L performance, including tracking revenue, costs, and commercial impact
How Success Will Be Measured (KPIs)
- % of commercial initiatives delivered on time
- Revenue uplift driven by delivered initiatives
- % of resources aligned to highest-value opportunities
- Stakeholder satisfaction and feedback
Why join us?
You’ll be joining a collaborative, mission-driven organisation where your work has real impact. This is a role where you can shape how commercial strategy is delivered at scale, influence senior stakeholders, and drive meaningful growth across UK & Ireland markets.
Senior Commercial Operations Manager - UK and Ireland in Sheffield employer: Twinkl Educational Publishing
At Twinkl, we pride ourselves on being a collaborative and mission-driven organisation that values the contributions of our employees. As a Senior Commercial Operations Manager based in Sheffield, you'll enjoy a hybrid work environment that promotes flexibility and work-life balance, alongside competitive salaries and opportunities for professional growth. Join us to make a tangible impact in the education sector while working with cross-functional teams to drive commercial success across the UK and Ireland.
Contact Detail:
Twinkl Educational Publishing Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Commercial Operations Manager - UK and Ireland in Sheffield
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how your experience aligns with their goals, especially in commercial operations.
✨Tip Number 3
Practice your pitch! You should be able to clearly articulate your value and how you can drive measurable growth. Keep it concise and impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive.
We think you need these skills to ace Senior Commercial Operations Manager - UK and Ireland in Sheffield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Commercial Operations Manager role. Highlight your relevant experience in commercial operations and how it aligns with our goals at Twinkl. We want to see how you can turn strategy into action!
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you've driven measurable outcomes in previous roles. We love seeing numbers and results, so if you’ve boosted revenue or improved processes, let us know!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out. Use bullet points where necessary to make it easy for us to read through your achievements.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Twinkl Educational Publishing
✨Know the Commercial Landscape
Before your interview, dive deep into Twinkl's commercial strategy and understand their position in the UK & Ireland markets. Familiarise yourself with their products and services, and think about how you can contribute to their growth. This will show that you're not just interested in the role, but also in the company's mission.
✨Prepare Your Success Stories
Think of specific examples from your past experience that demonstrate your ability to deliver complex, cross-functional initiatives. Be ready to discuss how you've translated strategy into action and driven measurable outcomes. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Showcase Your Data Skills
Since the role involves working with KPIs and performance insights, be prepared to discuss your experience with data analysis. Bring examples of how you've used data to inform decisions and improve processes. Highlight any tools or dashboards you've created to track performance and drive results.
✨Emphasise Cross-Functional Collaboration
This position requires strong collaboration across various teams. Be ready to share how you've successfully worked with product, marketing, sales, and other departments in the past. Discuss your approach to stakeholder management and how you've influenced senior leaders to align on shared goals.
