Senior Project Manager (Strategy & Ops)
Senior Project Manager (Strategy & Ops)

Senior Project Manager (Strategy & Ops)

Full-Time 65000 - 70000 £ / year (est.) No home office possible
Twinkl Educational Publishing

At a Glance

  • Tasks: Lead high-impact projects that transform education for millions worldwide.
  • Company: Join Twinkl, a dynamic company reshaping educational resources globally.
  • Benefits: Enjoy flexible working, 33 days leave, and a supportive culture.
  • Other info: Inclusive workplace with opportunities for growth and development.
  • Why this job: Make a real difference in education while developing your project management skills.
  • Qualifications: Proven experience in managing complex projects and strong communication skills.

The predicted salary is between 65000 - 70000 £ per year.

Location: Remote with monthly visits to our Sheffield HQ

Salary: Up to £70,000 dependant on experience

We are currently looking for a Senior Project Manager to join our Strategy & Operations team and help us scale quickly and sustainably with confidence and conviction. At Twinkl, we’re not just building software - we’re transforming how millions of educators and learners interact with educational content and resources worldwide. By creating adaptable, comprehensive learning tools, we’re breaking down educational barriers. We believe in empowering the next generation with the skills and resources they need to succeed, no matter their geographic or economic background. We’re not just sharing resources; we’re building a global learning community.

As we scale our platform to serve parents, teachers, and students across the globe, we’re seeking exceptional Senior Project Managers to help drive alignment, clarity, and momentum across our most critical initiatives. We’re in the midst of an exciting transformation, completely rebuilding our experience from the ground up. Fancy working on complex, high-impact projects where you can genuinely shape how we deliver at scale? That’s exactly what we offer.

What will you be doing?

You’ll be an influential member of the Strategy and Operations team, using your knowledge to really deliver some high impact initiatives at scale. We're talking about coordinating complex initiatives that deliver educational content to millions, aligning multiple teams across different domains, and ensuring we deliver value quickly and effectively.

  • Programme Leadership & Execution: Lead the end-to-end delivery of high-stakes strategic initiatives. You will manage complex programmes, ensuring business milestones are synchronised with product and technical delivery cycles.
  • PMO Capability & Toolkit Building: Act as the architect for our project management maturity. You will design and implement a standardised PMO toolkit, including governance frameworks, reporting templates, and best-practice playbooks to be used across the organisation.
  • Risk & Dependency Management: Proactively identify and mitigate programme-level risks. You will be responsible for evaluating in-flight work to identify where to support momentum and where to intervene to prevent rework or lost effort.
  • Stakeholder Management & Governance: Facilitate high-level project meetings and serve as the primary point of contact for senior leadership, providing 'one version of the truth' regarding programme health, resource bottlenecks, and strategic alignment.
  • Mentorship & Operational Excellence: Lead by example in building a culture of excellence. You will manage and mentor project managers, upskilling the wider team in structured project delivery and risk management.

What do we need from you?

  • Experience: Significant experience in an operational or Project/Programme Manager role, with a proven track record of leading complex, cross-functional projects ideally within an eCommerce or subscription-based business.
  • Delivery Fluency: Practical experience working alongside product and engineering teams. You understand the nuances of digital delivery, from scoping and development to testing and launch, and can plan accordingly.
  • PMO Architecture: Experience building or significantly maturing a PMO function, including the selection and rollout of centralised project management tools and standards.
  • Problem-Solving & Triage: A talent for breaking down complex strategic goals into manageable plans and the confidence to pause or pivot in-flight work to ensure long-term success.
  • Risk & Stakeholder Management: Exceptional skills in identifying, tracking, and mitigating project risks, as well as managing the expectations of diverse stakeholders.
  • Communication & Influence: The ability to clearly and persuasively communicate project status and risks to both technical teams and senior leadership, navigating diverse stakeholder perspectives.
  • Commercial Acumen: A strong understanding of business fundamentals and the ability to connect project outcomes to strategic and financial goals.

What’s in it for you?

  • A friendly, welcoming and supportive culture. We believe work should be fun and always put people before process.
  • Flexible working with fully remote and hybrid working options.
  • 33 days annual leave per year, pro rata. You decide which public holidays to recognise.
  • An additional day of annual leave, a Me Day, to take time for yourself.
  • Charity day to volunteer and support a registered charity of your choice.
  • Westfield Health (including Health Club discount and Westfield Rewards discount and cashback).
  • Learning and Development opportunities, with opportunities for internal mobility across various departments / areas of the business.
  • 4 x annual salary death in service life assurance.
  • Quarterly awards designed to reward and recognise our wonderful Twinkl employees.
  • Free Twinkl Subscription.

At Twinkl, we encourage diversity, and our doors are open to everyone. We’re committed to creating an inclusive workplace for all. If you need any adjustments during the application process to showcase your abilities, please let us know. We’re here to support you on your journey.

Senior Project Manager (Strategy & Ops) employer: Twinkl Educational Publishing

Twinkl is an exceptional employer that fosters a friendly and supportive culture, prioritising employee well-being and professional growth. With flexible working options, generous annual leave, and a commitment to diversity and inclusion, Twinkl empowers its team members to thrive while making a meaningful impact in the education sector. Join us in transforming learning experiences for millions, all from the comfort of your home with monthly visits to our Sheffield HQ.
Twinkl Educational Publishing

Contact Detail:

Twinkl Educational Publishing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Project Manager (Strategy & Ops)

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend virtual meetups, and engage with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.

✨Tip Number 2

Prepare for interviews by researching Twinkl’s mission and values. Understand how your experience aligns with their goals in transforming education. This will help you articulate how you can contribute to their exciting projects.

✨Tip Number 3

Showcase your project management skills through real-life examples. Be ready to discuss specific challenges you've faced and how you overcame them. This will demonstrate your problem-solving abilities and readiness for high-impact initiatives.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Twinkl community.

We think you need these skills to ace Senior Project Manager (Strategy & Ops)

Project Management
Programme Leadership
Risk Management
Stakeholder Management
Communication Skills
Mentorship
Operational Excellence
PMO Architecture
Problem-Solving
Delivery Fluency
Commercial Acumen
Governance Frameworks
Reporting Templates
Best-Practice Playbooks

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Project Manager role. Highlight your experience in leading complex projects and how it aligns with our mission at Twinkl. We want to see how you can contribute to our strategy and operations!

Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of your successes. Use metrics where possible to demonstrate the impact of your work. This helps us understand how you’ve driven results in previous roles, especially in eCommerce or subscription-based businesses.

Be Clear and Concise: When writing your application, clarity is key! Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Twinkl Educational Publishing

✨Know Your Projects Inside Out

Before the interview, make sure you thoroughly understand the projects you've managed in the past. Be ready to discuss specific challenges you faced, how you overcame them, and the impact of your work. This will show your depth of experience and ability to handle complex initiatives.

✨Demonstrate Your PMO Skills

Since the role involves building a PMO capability, come prepared with examples of how you've developed or improved project management frameworks in previous roles. Discuss the tools and methodologies you've implemented and how they benefited your team and organisation.

✨Showcase Your Stakeholder Management

Be ready to talk about your experience in managing diverse stakeholders. Prepare examples that highlight your communication skills and how you've navigated differing perspectives to keep projects on track. This is crucial for ensuring alignment across teams.

✨Prepare for Problem-Solving Scenarios

Expect to be asked about how you handle risks and dependencies. Think of specific instances where you identified potential issues and how you triaged them effectively. This will demonstrate your proactive approach and strategic thinking, which are key for this role.

Senior Project Manager (Strategy & Ops)
Twinkl Educational Publishing

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