Customs Specialist

Twinings Andover, England, United Kingdom

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Twinings Andover, England, United Kingdom

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Great People Work Here

Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values individuals and will encourage you to innovate? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, TwiningsOvo delivers.

Application Deadline: 8 August 2025

Department: Tea Supply Chain

Location: Andover

Description

Great People Work Here

Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values individuals and will encourage you to innovate? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, TwiningsOvo delivers.

We’re looking for people who don’t just come here to fulfill their responsibilities, but who have a real passion for the brand and a commitment to do the best job they can. In return, we offer an inspiring package of employee benefits – to show just how much we value you. This role will offer you the scope for growth and the tools to aim high.

The customs specialist position will be responsible for managing import and export clearance procedures. Their duties will include preparing and verifying customs documentation, ensuring compliance with relevant regulations, and coordinating with customs authorities and logistics providers. They will also support the company in resolving any customs-related issues and contribute to optimizing customs processes to ensure timely and cost-effective shipments.

Key Responsibilities

• Checking the correctness of import documents and contacting the logistics operators
• Working alongside with carriers and sea lines
• Creating the necessary documents in the system for the tea import process
• Cooperation with the saniatry authorities
• Manage customs clearance processes for both import and export shipments.
• Prepare and submit accurate customs documentation in accordance with UK HMRC requirements and all relevant regulations (e.g., UK customs laws, Incoterms, trade agreements, etc.)
• Monitor and track shipments to ensure timely delivery
• Handle tariff classification, valuation, and duty calculations
• Stay up to date with changes in customs laws and procedures post-Brexit

Skills, Knowledge and Proficiency

• At least 2-3 years of professional experience in import/export procedures and documentation in a manufacturing environment on a customs agent position or handling transportation processes
• Familiarity with HMRC systems (e.g., CDS, CHIEF)
• Extensive knowledge of UK customs regulations and procedures
• Fluency in English (both spoken and written)
• Certification in customs or international trade (e.g., UK Customs Academy, CILT)
• Knowledge of post-Brexit trade changes and UK-EU import/export requirements

Benefits

• Yearly bonus based on personal contribution and financial performance
• 25 days holiday plus 8 bank holidays and the option to buy and sell holidays
• Onsite Gym and Wellbeing Centre
• Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more
• Pension scheme with your contributions matched for up to 10% of your salary
• Cycle to work scheme
• SimplyHealth Cash plan
• Onsite Staff shop and online staff discounts
• Bupa Private Medical Insurance

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Food and Beverage Services

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