At a Glance
- Tasks: Provide top-notch support to senior directors and manage complex schedules.
- Company: Join a leading global organisation with a focus on innovation and teamwork.
- Benefits: Enjoy flexible working, generous holiday, and a yearly bonus based on performance.
- Other info: Access to professional development and a vibrant workplace culture.
- Why this job: Be at the heart of exciting projects and make a real impact in a dynamic environment.
- Qualifications: Experience as a PA/EA and strong organisational skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
Application Deadline: 25 May 2026
Department: New Product Development
Location: Andover
Key Responsibilities
This role provides comprehensive, proactive and high‑quality organisational and administrative support to the Global R&I Director and the NPD & Supply Chain Innovation Director, ensuring smooth operation across Global R&I, NPD and Supply Chain Innovation teams.
- Executive Support
- Effective and proactive diary management for both Directors, navigating complex, multi‑time‑zone schedules.
- Long‑term calendar planning around strategic priorities and business‑critical meetings.
- Gatekeeper and liaison: handle emails, draft responses, filter enquiries, ensure timely replies and resolve diary clashes.
- Coordinate domestic and international travel itineraries.
- Act as key coordination point between UK‑based and Polish stakeholders.
- Prepare, edit and collate professional presentations, correspondence and briefing materials.
- Manage electronic filing for Directors, ensuring confidential information is handled with discretion.
- Team Support
- Arrange and support meetings with thorough agendas, attendance and logistics.
- Attend leadership team meetings to provide organisational and administrative support.
- Support teams on strategy, KPIs and progress tracking.
- Project & Event Management
- Collaborate with the PA to the Chief Brand Officer for whole‑team events.
- Lead planning and execution of R&I and NPD team events and away days.
- Build and maintain networks with internal teams, agencies, suppliers and partners.
- Financial & Administrative Management
- Oversee budget management and cost‑centre oversight.
- Manage expenses for both Directors and relevant team activities.
- Culture & Ways of Working
- Coordinate with the wider admin team to build engagement and effective ways of working.
- Suggest ideas to strengthen communication and morale.
- Act as a trusted representative of both Directors with stakeholders and direct reports.
- KPI & Budget Coordination
- Collect, maintain and consolidate KPIs and budget information across R&I, NPD and Supply Chain Innovation.
- Work with managers to keep KPI and budget data current and on schedule.
- Track spend against budgets, highlighting variances and incomplete information.
- Follow up with managers on missing or unclear updates; elevate issues to Directors as required.
- Support preparation of KPI reporting for leadership forums.
Contacts
Internal: Twinings Ovo International GMs, Marketing Directors, Managers and PAs, Twinings Group employees
External: Ingredient and flavour houses, design agencies, travel agencies, airlines, hotels, venues, catering suppliers, customers, distributors, universities, ABF
Skills, Knowledge & Expertise
- Experience as a PA/EA within a commercial, high‑performing organisation.
- Proven support of senior leaders across different countries and time zones within a global or matrix organisation.
- Excellent communication skills at all organisational levels; adaptable style.
- Strong organisational, planning and record‑keeping skills.
- Computer literacy in Microsoft Office and experience using AI to drive efficiency.
- Multitasking: manage multiple priorities simultaneously.
- Confident, resilient, pragmatic, assertive and able to hold others accountable.
- Flexible, enthusiastic, can work independently and collaboratively.
- Discreet, confidential, detail‑oriented, proactive.
- Creative flair advantageous.
- Highly skilled in maximising executive effectiveness.
- Experience creating engaging presentations.
- Experience organising conferences, events, away days.
- Experience working with an international client group.
- Experience supporting broader team alongside a 1:1 PA relationship.
- Experience in decentralised/matrix structures advantageous.
- Experience with SAP advantageous.
Benefits
- Yearly bonus based on personal contribution and financial performance.
- Flexible working options.
- 25 days holiday plus 8 bank holidays with option to buy and sell holidays.
- On‑site gym and wellbeing centre.
- Perkbox – employee discount scheme covering online and high‑street retailers, cinema, holidays, restaurants and more.
- Pension scheme with matching contributions up to 10% of salary.
- Cycle‑to‑work scheme.
- SimplyHealth cash plan.
- On‑site staff shop and online staff discounts.
- Access to LinkedIn Learning.
- Access to ABF Networking for growth across the ABF Group.
PA to Global R&I Director & NPD and Supply Chain Innovation Director in Andover employer: Twinings
Join a dynamic and innovative team in Andover as a PA to the Global R&I Director and NPD & Supply Chain Innovation Director, where you will enjoy a supportive work culture that values flexibility and employee wellbeing. With benefits such as a yearly bonus, generous holiday allowance, and access to professional development resources like LinkedIn Learning, this role offers not just a job, but a pathway for personal and career growth within a global organisation. Experience a collaborative environment that encourages creativity and proactive engagement, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land PA to Global R&I Director & NPD and Supply Chain Innovation Director in Andover
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Tailor your answers to show how you align with their mission, especially in areas like teamwork and innovation.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your organisational skills and ability to manage multiple priorities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace PA to Global R&I Director & NPD and Supply Chain Innovation Director in Andover
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of PA to the Global R&I Director. Highlight your experience in diary management, travel coordination, and supporting senior leaders across different time zones. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your organisational skills and ability to manage multiple priorities. We love a good story!
Show Off Your Communication Skills:Since this role involves liaising with various stakeholders, make sure to showcase your excellent communication skills in your application. Whether it's through your CV or cover letter, let us know how you adapt your style to different audiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining the StudySmarter team!
How to prepare for a job interview at Twinings
✨Master the Diary Management
Since this role involves effective diary management, practice discussing how you would handle complex schedules. Prepare examples of how you've successfully managed multiple priorities in the past, especially across different time zones.
✨Showcase Your Communication Skills
This position requires excellent communication at all levels. Be ready to demonstrate your adaptability in communication styles. Consider preparing a brief presentation or example of a professional correspondence you've drafted to highlight your skills.
✨Be Ready for Team Support Scenarios
Think about times when you've supported teams or organised meetings. Prepare to discuss how you ensure thorough agendas and logistics are in place, and how you’ve contributed to team morale and engagement in previous roles.
✨Highlight Your Project Management Experience
As project and event management is key, come prepared with specific examples of events or projects you've led. Discuss your approach to planning, execution, and how you’ve built networks with internal and external stakeholders.
