HCM Implementation Lead in Andover

Great People Work Here. BizTX: Co-Creating WOW Through Digital Innovation. It’s an exciting time to be part of BizTX at Twinings Ovaltine. At the heart of this iconic brand, we’re on a mission to drive exponential growth and productivity through cutting‑edge technology to transform the business globally. We’re not here to simply provide IT services. We’re technology leaders and strategic partners, co‑creating innovative solutions that help the business run, grow, and transform. Everything we do is guided by our commitment to ‘WOW’ our consumers, customers and colleagues. WOW experiences, WOW solutions, and WOW impact. Our people think differently. We have an exponential mindset that helps us push boundaries and shape what’s next. The future at Twinings Ovaltine is full of possibility and we’d love you to be a part of it.

As part of Program Elevate, our HR Digital Transformation through SAP SuccessFactors, the Product Delivery Leader will drive the successful delivery of a global HCM system, supporting the organisation’s digital transformation agenda and aligning with the strategic framework established during the SAP S4/Hana ERP implementation.

Scope: The Product Delivery Leader is responsible for leading the delivery and optimisation of Program Elevate, ensuring it meets business objectives, regulatory requirements, and user needs. As part of the overall delivery of Program Elevate, this role will take responsibility for HR SMEs, Business Analysts, Technology Partners, and Senior Stakeholders to deliver a solution that enables business efficiency, compliance, and an elevated employee experience.

Key Responsibilities

• Effective stakeholder engagement: Manage and develop the group of HR Subject Matter Experts (SMEs) to ensure effective input into system design, configuration, and deployment.
• Testing Management: Oversee the planning, execution, and sign-off of User Acceptance Testing (UAT), ensuring business requirements are met and quality standards maintained.
• Data Migration: Lead the data migration process, including mapping, cleansing, validation, and reconciliation, ensuring data integrity and compliance.
• Business Analysis: Manage the Business Analyst function, interpreting data analysis to inform decisions, requirements, and solution design.
• Integration Management: Oversee all integrations between SAP SuccessFactors and other enterprise systems (including SAP S4/Hana) and all other in‑market solutions, ensuring seamless data flow and process alignment.
• Digital Transformation: Champion the digital transformation agenda, ensuring the HRIS supports the strategic framework, process optimisation, and future scalability.
• Stakeholder Engagement: Act as the primary liaison between the wider HR team, IT, business operations, and executive teams, ensuring alignment on goals, timelines, and resource allocation.
• Product Lifecycle: Lead the end‑to‑end product lifecycle, from ideation and design through to deployment, adoption, and ongoing support.
• Continuous Improvement: Establish key metrics to monitor system performance and user experience, driving data‑informed decision‑making and continuous improvement.
• Documentation & Compliance: Ensure all project documentation, requirements, and processes are maintained to the highest standards and meet regulatory requirements.

Skills, Knowledge and Expertise

• Ability to communicate effectively with technical and non‑technical audiences, including senior management.
• Proven leadership and team development skills, fostering a culture of collaboration and innovation.
• Strong project management skills, including Agile methodologies.
• Excellent stakeholder management and influencing skills.
• Analytical mindset, able to interpret complex data and business analysis to inform decisions.
• High level of cultural awareness and experience working in multi‑national environments.
• SAP SuccessFactors certification(s) and ideally SAP S4/Hana experience.
• Experience or certification in psychometrics is also advantageous.

REQUIRED EXPERIENCE

• Experience managing an end‑to‑end SAP SuccessFactors implementation, including multiple full lifecycle roll out.
• Proven track record in leading business transformation programmes in a global context, managing implementations in different international markets.
• Experience with HCM implementations in a federated business, or a business which operates in a federated way.
• Experience working closely with SI’s to manage a successful SuccessFactors roll out.
• Experience managing cross‑functional teams, including HR, IT, and business stakeholders.
• Strong understanding of HR processes, data management, and system integrations.
• Experience in managing UAT and data migration for large‑scale HRIS projects.
• Familiarity with SAP S4/Hana and its integration with HRIS platforms is highly desirable.

Benefits

• Yearly bonus based on personal contribution and financial performance.
• Flexible working options.
• 25 days holiday plus 8 bank holidays and the option to buy and sell holidays.
• Onsite Gym and Wellbeing Centre.
• Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more.
• Pension scheme with your contributions matched for up to 10% of your salary.
• Cycle to work scheme.
• SimplyHealth Cash plan.
• Onsite Staff shop and online staff discounts.
• Bupa Private Medical Insurance.
• Electric Car Scheme.
• Access to LinkedIn Learning.
• Access to ABF Networking, connect, collaborate, and grow across the ABF Group.