At a Glance
- Tasks: Lead a dynamic team to enhance workplace services and drive operational excellence.
- Company: Join Twining Ovo, a company that values diversity and collaboration.
- Benefits: Enjoy flexible working, generous holiday, and a range of employee perks.
- Other info: Great opportunities for personal growth and career advancement await you.
- Why this job: Make a real impact on workplace transformation and employee experience.
- Qualifications: Proven leadership skills and experience in facilities management are essential.
The predicted salary is between 45000 - 55000 £ per year.
Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values individuals and will encourage you to contribute to the team? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, Twining Ovo delivers. We’re looking for people who don’t just come here to do their work, but who have a genuine interest in the brand and a commitment to doing their best work. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high.
This role is responsible for the accountability and ownership of the Andover site soft services. It plays a critical part in delivering a great first impression of the company. The BSM will oversee all employee and visitor facing areas and support the corporate culture through hospitality and operational excellence. In addition, the role will dedicate approximately 30–40% of its time supporting the Head of Facilities with capital projects, workplace improvements, and site regulatory compliance requirements.
Key Responsibilities- Lead and inspire the Business Services team (2 direct, 4 indirect), driving operational excellence and outstanding service delivery.
- Partner with Executive and senior stakeholders as a key member of the Facilities Leadership Team to shape workplace strategy and site operations.
- Drive workplace transformation projects, including office moves, space planning, and workspace optimisation.
- Own CAPEX and OPEX budgets, deliver robust forecasting, cost control, and investment proposals.
- Develop and present business cases for strategic workplace initiatives and capital investments.
- Oversee facilities operations, ensuring the seamless delivery of services and timely resolution of requests.
- Manage supplier spend and approvals through SAP, ensuring governance, compliance, and value for money.
- Lead business communications related to workplace services, projects, and operational changes.
- Collaborate across functions to deliver high-impact facilities and workplace improvement initiatives.
- Proven people leader with experience building, developing, and motivating high-performing teams.
- Track record of delivering complex facilities and workplace projects on time and within budget.
- Experience within a fast-paced international FMCG environment is advantageous.
- Strong stakeholder management skills, with the ability to influence and partner effectively across all levels, including senior leadership.
- Excellent communication and interpersonal skills, with a collaborative and customer-focused approach.
- Strong understanding of workplace and office operations, facilities management, and service delivery.
- Ability to balance multiple priorities, manage competing demands, and consistently meet challenging deadlines.
- Highly organised and detail-oriented, with strong administrative and planning capabilities.
- Yearly bonus based on personal contribution and financial performance.
- Flexible working options.
- 25 days holiday plus 8 bank holidays and the option to buy and sell holidays.
- Onsite Gym and Wellbeing Centre.
- Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more.
- Pension scheme with your contributions matched for up to 10% of your salary.
- Cycle to work scheme.
- SimplyHealth Cash plan.
- Onsite Staff shop and online staff discounts.
- Electric Car Scheme.
Business Services Manager in Andover employer: Twinings Ovaltine
At Twinings Ovaltine, we pride ourselves on being an exceptional employer that champions diversity, equity, and inclusion. Our Andover location fosters a supportive work culture where employee wellbeing is paramount, offering numerous growth opportunities and initiatives that empower our team members to thrive both personally and professionally. Join us to be part of a dynamic environment that values your contributions and encourages meaningful engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Business Services Manager in Andover
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like Twinings Ovaltine.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like Twinings Ovaltine.
✨Tailor Your LinkedIn Presence
Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.
We think you need these skills to ace Business Services Manager in Andover
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Twinings Ovaltine.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Twinings Ovaltine. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Twinings Ovaltine
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Twinings Ovaltine, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Twinings Ovaltine, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Twinings Ovaltine could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Twinings Ovaltine as they’re likely seeking a candidate who can enhance their workplace culture.
