At a Glance
- Tasks: Engage with customers and lead exciting tea Masterclasses in a vibrant shop.
- Company: Renowned beverage company with a historic flagship location in London.
- Benefits: Quarterly bonuses, 25 days holiday, and fantastic employee perks.
- Why this job: Share your passion for tea while enhancing customer experiences and boosting sales.
- Qualifications: Love for tea, strong people skills, and previous customer service experience.
- Other info: Join a dynamic team in a unique and inspiring environment.
The predicted salary is between 28800 - 43200 £ per year.
A renowned beverage company in London is seeking a full-time team member to enhance customer experiences and support sales. Responsibilities include interacting with customers, managing till operations, and conducting tea Masterclasses.
Ideal candidates will have a passion for tea, strong interpersonal skills, and previous customer-facing experience.
This role offers a quarterly bonus, 25 days holiday, and various employee benefits, all based onsite in a historic flagship location.
Tea Brand Ambassador – London Shop & Masterclasses employer: Twining
Contact Detail:
Twining Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tea Brand Ambassador – London Shop & Masterclasses
✨Tip Number 1
Get to know the brand inside out! Research their tea offerings, values, and customer engagement strategies. This will help you connect with customers and show your passion during interviews.
✨Tip Number 2
Practice your interpersonal skills! Role-play with friends or family to simulate customer interactions. The more comfortable you are, the better you'll shine in front of potential employers.
✨Tip Number 3
Don’t just apply anywhere; focus on our website! We often have exclusive opportunities listed there, and applying directly shows your enthusiasm for the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your appreciation and keeps you fresh in their minds.
We think you need these skills to ace Tea Brand Ambassador – London Shop & Masterclasses
Some tips for your application 🫡
Show Your Passion for Tea: When writing your application, let your love for tea shine through! Share any personal experiences or knowledge about tea that makes you excited about this role. We want to see your enthusiasm!
Highlight Your Customer Experience: Make sure to mention any previous roles where you've interacted with customers. We value strong interpersonal skills, so give us examples of how you've made a positive impact in past positions.
Be Authentic and Personal: Don’t be afraid to let your personality come through in your application. We’re looking for someone who can connect with our customers, so a genuine tone will help us get to know you better.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your amazing application and consider you for the role!
How to prepare for a job interview at Twining
✨Know Your Tea
Brush up on your tea knowledge before the interview. Familiarise yourself with different types of tea, brewing methods, and the history behind them. This will not only show your passion for tea but also help you engage in meaningful conversations during the interview.
✨Showcase Your Interpersonal Skills
Since this role involves interacting with customers, be prepared to demonstrate your interpersonal skills. Think of examples from your past experiences where you successfully handled customer queries or created memorable customer experiences. This will highlight your suitability for the position.
✨Practice Till Operations
If you have experience with till operations, great! If not, consider familiarising yourself with basic cash handling and point-of-sale systems. Being able to discuss your comfort level with these tasks can give you an edge, as it shows you're ready to hit the ground running.
✨Prepare for Masterclass Scenarios
Think about how you would conduct a tea Masterclass. Prepare a brief outline of what you would cover, including engaging ways to teach others about tea. This will demonstrate your enthusiasm for the role and your ability to educate and connect with customers.