At a Glance
- Tasks: Assist patients in person and over the phone, manage appointments, and handle administrative tasks.
- Company: Join a small, friendly team in a supportive GP practice.
- Benefits: Competitive pay, company pension, on-site parking, and sick pay.
- Other info: Flexible hours with opportunities to cover extra shifts.
- Why this job: Make a difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: Experience in a GP practice preferred, but training provided for the right candidate.
The predicted salary is between 12 - 16 £ per hour.
We are looking for someone to join our small and friendly team of staff to assist our patients both in person and on the telephone. The work is varied and fast paced, and the role will include:
- Answering phones
- Signposting patients to the correct services
- Booking appointments
- Manning the front desk
- Processing prescription requests from patients
- Completing all other administrative tasks required to ensure the smooth running of the surgery
We would ideally like someone who has worked in a GP Practice before and has used the SystmOne clinical software, but full training will be available to the successful applicant if required.
The regular weekly shifts will be Tuesdays, Wednesdays and Fridays working from 7.45am to 1.00pm. There will also be the opportunity to work extra hours to cover colleagues' absences.
Job Type: Permanent
Pay: From £12.21 per hour
Benefits: Company pension, On-site parking, Sick pay
Work Location: In person
GP Receptionist employer: Twin Oaks Medical Centre
Join our small and friendly team as a GP Receptionist, where you will play a vital role in supporting our patients and ensuring the smooth operation of our surgery. We offer a welcoming work culture, competitive pay starting at £12.21 per hour, and benefits such as a company pension, on-site parking, and sick pay. With opportunities for growth and full training provided, this is an excellent place to develop your skills in a meaningful healthcare environment.
StudySmarter Expert Advice🤫
We think this is how you could land GP Receptionist
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on the GP surgery. Familiarise yourself with their services and values. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice makes perfect! If you’re nervous about the interview, try role-playing with a friend. Go through common questions and practice your responses. This will boost your confidence and help you articulate your experience clearly.
✨Tip Number 3
Show off your people skills! As a GP Receptionist, you'll be interacting with patients all day. Be ready to share examples of how you've handled difficult situations or provided excellent customer service in the past.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and shows your enthusiasm for the role.
We think you need these skills to ace GP Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you’d fit right into our small and friendly team.
Tailor Your Experience:Make sure to highlight any relevant experience you have, especially if you've worked in a GP practice before. If you've used SystmOne, mention it! We love seeing how your background aligns with the role, so don’t hold back on those details.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, especially since the role involves a lot of interaction with patients. Make it easy for us to see why you’re the right fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Twin Oaks Medical Centre
✨Know Your Stuff
Familiarise yourself with the role of a GP Receptionist. Understand the key responsibilities like answering phones, booking appointments, and using SystmOne. This will show that you're genuinely interested and prepared for the job.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Focus on common questions like how you would handle a difficult patient or manage multiple tasks at once. This will help you feel more confident and articulate during the actual interview.
✨Show Your People Skills
Since this role involves interacting with patients, be ready to demonstrate your communication skills. Share examples from past experiences where you've successfully helped someone or resolved an issue, highlighting your friendly and approachable nature.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the team dynamics, training opportunities, or how they handle busy periods. It shows that you're engaged and thinking about how you can fit into their team.
