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- Tasks: Design and manage bespoke educational tours while delivering exceptional customer service.
- Company: Join Twin Group, an award-winning provider of travel and educational services.
- Benefits: Enjoy up to 25 days annual leave, birthday off, and career development opportunities.
- Why this job: Be part of a dynamic team, flex your French skills, and create memorable travel experiences.
- Qualifications: Experience in tourism or event coordination and fluent in French required.
- Other info: Must be eligible to work in the UK and complete safeguarding training.
Twin Group is an award-winning provider of education, travel, work experience, accommodation, and employment services. We offer a diverse number of life-enhancing services to our clients, and every member of our team is essential in achieving this. We are seeking a dynamic Group Travel Executive to design and manage tailored educational tours across the UK. If you are passionate about delivering exceptional group travel experiences and have a background in tourism or event coordination, we have the perfect role for you!
As a Group Travel Executive, you will craft and manage bespoke educational tours, including:
- Delivering stellar end-to-end customer service.
- Achieving sales targets and providing detailed quotations.
- Collaborating with our sales team to expand our clientele.
You will be part of an award-winning team dedicated to educational excellence. You will flex your language skills and connect with European customers, whilst enjoying a dynamic role with the opportunity to handle complex travel arrangements and group events. You will enjoy a varied role with opportunities for evening and emergency cover work.
Essential Role Requirements:
- Experience in tourism or event coordination is essential.
- Strong planning, organisational, and multitasking skills, with experience managing multiple projects simultaneously.
- A keen eye for detail and ability to adapt to last-minute changes.
- Fluent in French speaking and written.
Benefits:
- Up to 25 days annual leave (pro rata) + bank holidays per year.
- Birthday day off.
- Pension contributions.
- Employee Assistance Programme.
- Death in service benefit.
- Career development opportunities.
- Opportunities for professional development and networking.
- A dynamic and supportive working environment, plus more.
The successful candidate must be able to work in the UK. Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Successful applicants will be required to undertake a standard or an enhanced disclosure via the DBS, depending on the role itself. All gaps in CVs must be explained satisfactorily. Proof of identity and qualifications will be required. Successful candidates will be required to complete a one-hour online safeguarding training prior to commencing employment.
We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.
Disability Confident Employer: Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme. If you are invited to interview, please advise the recruitment administrator what adjustment you would require at the interview in as much detail as possible to enable arrangements to be put into place.
Access to Work Scheme: You can apply for Access to Work if you need support to get back to work. You can apply using the online service or apply by phoning Jobcentre Plus.
French Speaking Group Travel Executive employer: Twin Group
Contact Detail:
Twin Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French Speaking Group Travel Executive
✨Tip Number 1
Familiarise yourself with the latest trends in group travel and educational tours. Understanding what makes a tour successful can help you stand out during interviews, as you'll be able to discuss innovative ideas and demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the tourism and event coordination sectors. Attend relevant events or join online forums where you can connect with others in the field. This can lead to valuable insights and potential referrals that may help you land the job.
✨Tip Number 3
Brush up on your French language skills, especially in a business context. Being fluent is essential, but demonstrating your ability to communicate effectively with clients in French will give you an edge over other candidates.
✨Tip Number 4
Prepare for situational questions during the interview by thinking of examples from your past experiences in tourism or event coordination. Highlight how you've successfully managed multiple projects or adapted to last-minute changes, as these are key skills for the role.
We think you need these skills to ace French Speaking Group Travel Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in tourism or event coordination. Emphasise your planning, organisational, and multitasking skills, as well as any specific achievements that demonstrate your ability to manage multiple projects.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for group travel and education. Mention your fluency in French and how it can benefit the role. Use specific examples from your past experiences to illustrate your suitability for the position.
Highlight Customer Service Skills: Since the role involves delivering exceptional customer service, include examples of how you've successfully managed customer relationships in previous roles. This could be through resolving issues, providing detailed quotations, or achieving sales targets.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at Twin Group
✨Showcase Your Language Skills
As a French Speaking Group Travel Executive, your fluency in French is crucial. Be prepared to demonstrate your language skills during the interview, whether through conversation or by discussing how you've used your language abilities in previous roles.
✨Highlight Relevant Experience
Make sure to discuss your background in tourism or event coordination. Share specific examples of how you've successfully managed group travel or events, focusing on your planning and organisational skills.
✨Emphasise Customer Service Excellence
Twin Group values exceptional customer service. Prepare to share instances where you went above and beyond for clients, particularly in a group travel context, and how you handled any challenges that arose.
✨Be Ready for Adaptability Questions
Given the dynamic nature of the role, expect questions about how you handle last-minute changes or unexpected issues. Have examples ready that showcase your problem-solving skills and ability to stay calm under pressure.
