At a Glance
- Tasks: Help clients achieve their career goals through coaching and workshops.
- Company: Join Twin Group, a leader in employability and training since 1995.
- Benefits: Enjoy a full-time role with opportunities for personal growth and development.
- Other info: Work in a supportive team environment in Leicester.
- Why this job: Make a real impact by guiding others in their career journeys.
- Qualifications: Strong communication skills and a relevant degree preferred.
The predicted salary is between 28800 - 43200 € per year.
Salary up to £31,000.00 per annum, experience dependent
Leicester – Full-time
Company Benefits: up to 25 days annual leave + bank holidays - Birthday Day off - long service awards - sabbatical Leave - Pension contributions - Career development opportunities - ability to purchase additional annual leave per year - dynamic and supportive working environment, plus more.
As an Employment Coach, you will support those referred to the Twin Restart Programme, offering motivational guidance to build strong, positive relationships. You will inspire, challenge, and encourage individuals in achieving their career goals.
The ideal candidate will possess outstanding customer service skills, be target-driven, and serve as a motivational adviser. You should demonstrate initiative, resilience, and the ability to solve problems independently while working under pressure. Experience in an advisory or employability-focused role is essential.
Key Responsibilities:
- Meet, and strive to exceed, personal performance targets (Key Performance Indicators).
- Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining employment.
- Deliver a positive experience to new customers, ensuring they engage with you and the programme.
- Facilitate a range of assessments with everyone, using a suite of tools, to fully understand a customer’s personal circumstances, ambitions and goals.
- Co-produce personalised action plans featuring SMART targeting to enable positive and timely progression.
- Provide tailored support in all aspects of job-search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment.
- Where required, provide appropriate training/guidance to customers to help them master digital technologies, for them to engage in guided self-service learning materials and online job vacancies.
- Fully understand the local labour market to source suitable job opportunities.
- Deliver excellent customer service to learners, internal and external stakeholders.
- Develop relationships with key stakeholders to maximise job opportunities, i.e., the Federation of Small Businesses, the Chamber of Commerce, and JCP partnership managers.
- Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc. Knowledge to be applied where appropriate during caseload management.
Skills & Experience:
- A good working knowledge of the local labour market in the specified geographical locations
- Experienced in supporting and coaching individuals to achieve their goals
- Ability to work within a target-driven environment
- Knowledge of the recruitment and employability industries
- Committed to equality and diversity
Twin Group is an award-winning provider of education, travel, work experience, accommodation, and employment services. We offer a diverse number of life-enhancing services to our clients, and every member of our team is essential in achieving this.
The successful candidate must be able to work in the UK.
Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Successful applicants will be required to undertake a standard or an enhanced disclosure via the DBS, depending on the role itself.
- All gaps in CVs must be explained satisfactorily.
- Proof of identity and qualifications will be required.
- Successful candidates will be required to complete a one-hour on-line safeguarding training prior to commencing employment.
We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.
Disability Confident Employer
Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme.
If you are invited to interview, please advise the recruitment administrator what adjustment you would require at the interview in as much detail as possible to enable arrangements to be put into place.
We ask all applicants if they want to be considered under this scheme. By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way – including any reasonable adjustments you may need if you are employed.
Access to Work Scheme
You can apply for Access to Work if you need support to get back to work. You can apply using the online service or apply by phoning Jobcentre Plus on: Telephone: 0800 121 7479 or Textphone: 0800 121 7579
Employment Coach in Leicester employer: Twin Group
At Twin Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and personal growth. Our Leicester office provides a supportive environment where Employment Coaches can thrive, with access to ongoing professional development and the opportunity to make a meaningful impact in clients' lives. Join us in our mission to shape futures and enjoy the benefits of working within a dynamic team dedicated to excellence in employability and training services.
StudySmarter Expert Advice🤫
We think this is how you could land Employment Coach in Leicester
✨Tip Number 1
Network with professionals in the employment coaching field. Attend local job fairs, workshops, or seminars where you can meet people who work in similar roles. This can help you gain insights into the industry and potentially lead to referrals.
✨Tip Number 2
Consider volunteering or taking part in community projects related to career coaching or employability. This hands-on experience can enhance your skills and demonstrate your commitment to helping others achieve their employment goals.
✨Tip Number 3
Familiarise yourself with the latest trends and tools in job coaching and career counselling. Being knowledgeable about current practices will not only boost your confidence but also show potential employers that you are proactive and dedicated to your professional development.
✨Tip Number 4
Prepare for interviews by practising common questions related to coaching and counselling. Think about specific examples from your past experiences that showcase your skills and how you’ve helped clients succeed in their job searches.
We think you need these skills to ace Employment Coach in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in job coaching and career counselling. Use specific examples that demonstrate your interpersonal skills and communication abilities, as these are crucial for the Employment Coach role.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for helping others achieve their employment goals. Mention your coaching techniques and any relevant experience in the employment or training industry to make your application stand out.
Highlight Relevant Qualifications:Clearly state your educational background, especially if you have a degree in Psychology, Human Resources, or Education. This will help demonstrate your suitability for the role and align with the company's preferred qualifications.
Showcase Your Communication Skills:Since excellent written and verbal communication skills are essential for this position, ensure that your application is free from errors and clearly conveys your thoughts. Consider including examples of how you've successfully communicated in previous roles.
How to prepare for a job interview at Twin Group
✨Showcase Your Coaching Skills
Be prepared to discuss your coaching techniques and experiences. Think of specific examples where you've successfully guided someone through their career journey, as this will demonstrate your ability to fulfil the role effectively.
✨Highlight Interpersonal Skills
Since the role requires strong interpersonal skills, be ready to share instances where you've built rapport with clients or colleagues. This could include how you handled difficult conversations or supported someone in achieving their goals.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Practice responding to hypothetical situations related to job coaching, such as how you would assist a client struggling with job applications or interviews.
✨Research Twin Group
Familiarise yourself with Twin Group's mission and services. Understanding their approach to employability and training will allow you to tailor your responses and show genuine interest in contributing to their goals.
