Employer Services Consultant

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Employer Services Consultant
Salary up to £35,000.00 per annum, experience dependent
Leicester
Full-time, Fixed-term contract to the 31/07/2026

As Employer Services Consultant, you will engage with hiring managers to understand their recruitment needs and co-design a routeway to employment for participants across a range of programmes delivered by Twin.

The role will leverage strong relationships to promote inclusive employment practices, such as Disability Confident, work trials and working interviews, with a primary focus on meeting employer expectations.

You will be supporting individuals who have been long-term unemployed, with possible health barriers. You will provide motivational support to build positive relationships, guide, inspire, challenge, encourage and help individuals obtain sustainable employment.

You will manage employer accounts, identifying new and existing opportunities, take responsibility for generating new business leads with potential employers through a range of approaches including telephone contact, face-to-face meetings, delivering presentations, and setting up online campaigns, working with the group’s marketing and communications team using multiple channels, including social media.

Key Responsibilities:

• Build and maintain strong relationships with local and national employers across various sectors.
• Identify and generate sustainable job opportunities for programme participants.
• Promote the benefits of the Restart Programme to employers, highlighting the support available for recruitment and onboarding.
• Match suitable candidates to job vacancies, supporting both the employer and the participant throughout the recruitment process.
• Work closely with Employment Advisors to understand participants’ skills, aspirations, and barriers to work.
• Organise and attend employer engagement events, job fairs, and sector-based work academies.
• Maintain accurate records using internal CRM systems and ensure all compliance and contractual obligations are met.
• Monitor job outcomes and provide aftercare to employers and participants to support job retention.
• Stay up to date with local labour market trends and employer needs

Skills & Experience:
Essential:

• Proven experience in employer engagement, business development, recruitment, or a related field. With strong interpersonal and communication skills.
• Target-driven with the ability to work under pressure to meet individual and team KPIs.
• Good understanding of employment support programmes and barriers to employment.
• Proficient in using IT systems including Microsoft Office and CRM databases.
• A positive, can-do attitude with a commitment to supporting others to succeed.

Desirable:

• Knowledge of the Restart Programme or similar employability contracts. (D)

• Existing employer networks in relevant sectors. (D)

Twin Group is an award-winning provider of education, travel, work experience, accommodation, and employment services. We offer a diverse number of life-enhancing services to our clients, and every member of our team is essential in achieving this.

Benefits:up to 25 days annual leave + bank holidays – Birthday Day off – long service awards – sabbatical Leave – Pension contributions – Career development opportunities – ability to purchase additional annual leave per year – dynamic and supportive working environment, plus more.

The successful candidate must be able to work in the UK.
Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Successful applicants will be required to undertake a standard or an enhanced disclosure via the DBS, depending on the role itself.

• All gaps in CVs must be explained satisfactorily.
• Proof of identity and qualifications will be required.
• Successful candidates will be required to complete a one-hour on-line safeguarding training prior to commencing employment.

We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.

Disability Confident Employer
Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme.
If you are invited to interview, please advise the recruitment administrator what adjustment you would require at the interview in as much detail as possible to enable arrangements to be put into place.

We ask all applicants if they want to be considered under this scheme. By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way – including any reasonable adjustments you may need if you are employed.

Access to Work Scheme
You can apply for Access to Work if you need support to get back to work.You can apply using the online service or apply by phoning Jobcentre Plus on:Telephone:0800 121 7479or Textphone:0800 121 7579

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