Academic Area Manager

Twin Group is an award-winning provider of education, travel, work experience, accommodation, and employment services. We are looking for two experienced Academic Area Managers for fixed-term summer contracts. The successful candidates will travel between our summer schools, providing training, oversight and support to ensure that the delivery of academic programmes consistently meets the highest industry standards.

Our centres cater to students (mainly under 18 years old) from around the world, typically staying for 13 nights to complete a 30-hour English Language course, alongside a variety of activities, excursions, and evening events.

Essential Qualifications:

• TEFLQ diploma in ELT/TESOL as specified by the British Council.
• Experience in summer school management or a similar role.
• Eligible to work in the UK.
• Aged 18 or over.
• Clear DBS (to be carried out by the company, unless you are already on the Update Service).

Responsibilities:

Pre-Contract:

• Thoroughly review and understand the job description and offer.
• Attend any training (online or in-person) provided by the company.
• Complete Safeguarding and Prevent online courses.

During Contract:

Oversight of Academic Standards:

• Ensure that the academic programme delivery across different centres meets the required standards.
• Oversee that all relevant classroom documentation is recorded, filed on time and to industry standard.
• Monitor lesson quality to ensure that teaching is in line with company policies and the syllabus.
• Conduct thorough audits and regular spot-checks on classrooms, paperwork and academic environments.
• Provide feedback and support to academic staff.
• Ensure that academic records are accurately maintained across all centres.
• Provide ongoing advice and guidance to Directors of Studies on best practices.
• Oversee teacher observations and appraisals.
• Identify and resolve staff performance issues where necessary.
• Oversee, organise and lead CPD sessions for teaching staff.
• Act as a mentor for teachers.
• Ensure that CPD sessions for teaching staff are delivered to the highest standard.
• Oversee and advise on student placement testing and grouping.
• Deliver DOS training at the pre-course management training weekend in June.

Quality Assurance:

• Ensure consistency and quality of the academic programme across centres.
• Evaluate and report on the academic progress of students.
• Ensure that all academic documentation is accurate and up to date.

Communication and Coordination:

• Act as a liaison between the academic team at each centre and the central management team.
• Coordinate with Centre Managers/Director of Studies to address any academic-related issues.
• Attend and contribute to regular staff meetings.

Emergency Support:

• Provide immediate support in the event of staff shortages, teacher illness, or emergencies.
• Step in to cover teaching, managerial or administrative duties where necessary.

Student Welfare and Safeguarding:

• Ensure that safeguarding and welfare procedures are adhered to.
• Support with the induction and integration of new students.
• Monitor student progress and address any academic or welfare concerns.

Crisis Management and Problem Solving:

• Deal with any academic-related crises that arise.
• Quickly find solutions to challenges.
• Provide cover when necessary for a DOS on their days off.

Travel and On-Site Presence:

• Support with the set-up and close-down of each centre as required.
• Regularly visit different centres, providing hands-on support.
• Work closely with Centre Management Teams.
• Provide regular reports on centre performance.
• Travel between centres as required.
• Overnight stays will often be required.

Post-Contract:

• Complete appraisals and provide end-of-contract feedback.

Personal Skills:

• Committed to safeguarding and promoting student welfare.
• Excellent organisational and time-management skills.
• Strong communication, interpersonal and leadership skills.
• Problem-solving skills, with the ability to work under pressure.
• Positive, professional attitude, with initiative and creativity.
• Flexible, adaptable and approachable.

Desirable but not Essential:

• Experience leading a team through a British Council Inspection.
• First Aid Certificate (completed within the last three years).
• Safeguarding Level 2 qualification.
• Experience working with under-18s.
• Experience in leading and managing a team.
• Experience as a teacher trainer.

Please Note: The successful candidate must be able to work in the UK. Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Successful applicants will be required to undertake a standard or an enhanced disclosure via the DBS, depending on the role itself. All gaps in CVs must be explained satisfactorily. Proof of identity and qualifications will be required. Successful candidates will be required to complete a one-hour online safeguarding training prior to commencing employment.

We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.

Disability Confident Employer: Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme.

Access to Work Scheme: You can apply for Access to Work if you need support to get back to work.