Business Development Manager in Leeds

Twilo Creative is an established, multi-award-winning digital agency specialising in websites, web apps, mobile applications, digital marketing and creative design. As we continue to expand, we’re looking for an experienced Business Development Manager to join our team and drive new client growth.

We are looking for a smart, presentable, and highly respected professional who can build and manage their own sales pipeline, win new clients, and represent Twilo Creative with authority. You’ll work directly with the business owner and be supported by our technical and creative teams as you require.

With a competitive salary, commission structure, and a diverse mix of clients, this role is ideally suited to someone with extensive B2B experience and a proven track record of consistently achieving targets. Working for an established digital agency with no barriers and a positive, can-do approach to everything. Fully supported from a resources point of view to assist the sales process, such as website, brochures, etc. Experienced team to assist with technical questions and client onboarding.

Twilo’s loyalty programme rewards top performers with private medical insurance, life cover, income protection, and additional leave entitlement after hitting key milestones. We offer a competitive salary range of £54,400–£69,200 on target earnings, with 32 days annual leave.

As a Business Development Manager at Twilo, your focus is driving revenue growth and building long-term client relationships. You will identify and secure new clients, representing the agency externally and contributing directly to the business’ expansion.

You’ll generate and manage your own pipeline, attracting clients from agreed target markets. Responsibilities include:

• Bringing qualified leads into the business.
• Communicating client requirements and sharing information with colleagues.
• Building trusted relationships with clients to secure long-term contracts.
• Meeting revenue targets.
• Representing Twilo Creative at networking events and client meetings, organising and running events and communicating budgets.
• Recommending and managing a CRM to track leads, opportunities, and client interactions.

While you don’t need to know the technical details of design or development, you will be supported by the team to ensure client solutions are delivered seamlessly.

• Experienced B2B salesperson with a proven track record of meeting or exceeding targets.
• Smart, professional, and highly respected.
• Self-motivated, reliable, and accountable for results.
• Excellent communication and relationship-building skills.
• Full UK driving licence.
• Experience in digital/creative agencies is preferred but not essential.

On target earnings of £54,400–£69,200. Commission: 6% of each new client spend within their first 12 months, with 2% commission of client’s ongoing spend thereafter. OTE includes £10,000 bonus for achieving revenue targets. Loyalty benefits including private medical, income protection, life cover, and bonus holiday for hitting milestones. Flexible, hybrid working arrangement, with most time spent on the road meeting clients.

This is a highly client-facing role. You’ll communicate clearly, respond promptly to enquiries, attend meetings professionally, and provide regular updates so clients feel valued and informed.

This is a senior, external-facing role at a growing, ambitious agency. The role suits a professional BDM with a strong B2B track record, exceptional interpersonal skills, and the drive to consistently generate results. You’ll have ownership of your pipeline and a direct impact on Twilo Creative’s growth.

We look forward to reviewing your application and aim to respond to candidates who meet our criteria within one working day. Please note: candidates must be within commutable distance to Leeds and meet the experience requirements.