At a Glance
- Tasks: Design and build scalable backend services while collaborating with a dynamic team.
- Company: Join Twilio, a leader in innovative communication solutions with a remote-first culture.
- Benefits: Enjoy competitive pay, generous time off, wellness leave, and a supportive work environment.
- Other info: Embrace a vibrant, inclusive culture with opportunities for personal and professional growth.
- Why this job: Make a real impact on global communication while working with cutting-edge technology.
- Qualifications: 5+ years in cloud-scale backend systems and strong programming skills in Java or Scala.
The predicted salary is between 60000 - 80000 £ per year.
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day.
This position is needed to deliver the best-in-class Twilio SDK experience for our customers. Twilio’s SDK engineering team builds robust, powerful SDKs and a GraphQL layer to enable developers to build their own Contact Center UIs and real-time AI Contact Center products. Many other teams rely on integrating and exposing their services via the Unified SDK layer to deliver their advanced features to our customers. The position is especially critical in supporting Twilio’s expansion and will be central to creating a core product that provides leverage to all of Twilio’s Flex Contact Center and engineering teams!
Responsibilities
- Design, build, and maintain large-scale backend services with a focus on reliability, availability, scalability, and performance.
- Lead technical design efforts and ensure architecture decisions are well-documented and future-proof.
- Collaborate closely with senior engineers, product managers, and cross-functional stakeholders.
- Champion high-quality engineering practices, including automated testing, maintainable code, and thorough documentation.
- Own and continuously improve Twilio’s developer experience for SDK customers.
- Support customers by troubleshooting issues and promoting backend and SDK best practices.
- Contribute to operational excellence by maintaining a high reliability bar and participating in incident response and system improvements.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
- Required: Bachelor’s/Master’s in Computer Science, Engineering, or related field.
- 5+ years of experience building and operating cloud-scale backend systems.
- Strong programming skills in backend languages such as Java or Scala.
- Experience authoring technical specifications and delivering end-to-end system designs.
- Strong fundamentals in concurrency and distributed systems.
- Experience working with AWS or other cloud platforms at scale.
- Proven ability to maintain a high operational excellence bar and mentor junior engineers on reliability and maintainability.
- Strong communication skills and the ability to thrive in collaborative, fast-moving teams.
- Desired: Excellent problem-solving and critical thinking skills.
- Any prior experience building SDKs and GraphQL BFF layer is an added advantage.
- Ability to establish backend engineering guidelines and represent the team within the broader Twilio engineering organization.
- Passion for delivering high-quality products and continuously learning new technologies.
- Strong sense of ownership and accountability.
- Comfortable navigating ambiguity and driving clarity in evolving environments.
Location
This role will be remote and based in the UK.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Remote Senior Software Engineer in Surrey employer: Twilio
At Twilio, we pride ourselves on being a remote-first employer that fosters a strong culture of connection and global inclusion. Our commitment to employee growth is evident through our supportive environment, competitive benefits, and opportunities for continuous learning and community engagement. Join us in shaping the future of communications while enjoying the flexibility and vibrancy of a diverse team dedicated to making a global impact.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Senior Software Engineer in Surrey
✨Tip Number 1
Network like a pro! Reach out to current Twilio employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the job. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by brushing up on your coding skills and system design knowledge. Practice common technical questions and be ready to showcase your problem-solving abilities. We want to see how you think and approach challenges!
✨Tip Number 3
Show off your passion for Twilio’s mission! Be ready to discuss how your skills align with their goals, especially around building innovative SDKs and enhancing developer experiences. Let them know why you’re excited about the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Twilio team. Good luck, we believe in you!
We think you need these skills to ace Remote Senior Software Engineer in Surrey
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about the opportunity to work with Twilio and contribute to our innovative solutions.
Tailor Your Experience:Make sure to highlight your relevant experience in backend systems and SDK development. We love seeing how your unique background aligns with what we’re looking for, so don’t hold back on those details!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand. This helps us get a quick grasp of what you bring to the table!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Twilio
✨Know Your Tech Inside Out
Make sure you’re well-versed in the backend languages mentioned in the job description, like Java or Scala. Brush up on your knowledge of cloud platforms like AWS and be ready to discuss your experience with building and operating cloud-scale backend systems.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex problems in previous roles. Twilio values critical thinking, so think about challenges you've faced and how you approached them, especially in relation to concurrency and distributed systems.
✨Demonstrate Collaboration
Since this role involves working closely with senior engineers and product managers, be ready to discuss how you’ve successfully collaborated in past projects. Highlight your communication skills and any experiences where you’ve led technical design efforts or mentored junior engineers.
✨Emphasise Your Passion for Quality
Twilio is all about high-quality engineering practices. Be prepared to talk about how you ensure maintainable code, automated testing, and thorough documentation in your work. Show that you have a strong sense of ownership and accountability for the products you deliver.
