At a Glance
- Tasks: Create and execute partner strategies to drive growth across EMEA.
- Company: Join Twilio, a leader in innovative communication solutions.
- Benefits: Competitive pay, generous time off, wellness leave, and healthcare.
- Other info: Embrace a dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a global impact while working remotely with a vibrant team.
- Qualifications: 4-6 years in partner management or business development required.
The predicted salary is between 60000 - 80000 £ per year.
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to remote-first work, and our strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day.
This position is needed to create, refine and execute the Twilio Technology channel strategy in key selling markets across EMEA. Reporting into the Global Head Technology Alliances, you’ll recruit, train and engage partners to recommend Twilio to their customers. To engage partners, you’ll leverage your skills to craft joint demand generation strategies and drive ROI with our partner marketing team. You will lead joint business planning and drive execution across cross-functional teams to deliver partner-sourced and partner-influenced revenue.
Responsibilities
- Develop, refine, and execute the regional partner strategy to support Twilio’s growth across the technology ecosystem.
- Own strategic relationships with key technology partners, driving partner-sourced and influenced revenue through field alignment and enablement.
- Define and execute joint business plans and go-to-market motions with partners, including enablement, lead sharing, marketing, and pipeline development.
- Conduct territory and opportunity planning with Twilio sellers and partner teams to identify and prioritize high-impact initiatives.
- Support and track performance of co-sell and sell-with motions, ensuring accurate attribution of partner-influenced revenue and incentive-based activity.
- Build and manage a partner-sourced and influenced pipeline, and report against performance targets including customer adoption metrics, revenue contribution, and integration usage.
- Educate and activate partner field teams on Twilio’s platform, with a focus on value proposition, integration use cases, and market differentiation.
- Lead internal enablement efforts, ensuring Twilio CSMs and field teams understand how to leverage partners to drive customer success and revenue.
- Collaborate with Marketing to develop and execute joint campaigns, secure MDF funding, and drive demand generation activities.
- Build strong relationships across internal functions—Sales, Marketing, Product, Services, and Partner Operations—to align on strategy and execution.
- Lead quarterly business reviews (QBRs), executive alignment meetings, and regular performance check-ins with partners.
- Support onboarding of new partners aligned to strategic gaps and whitespace opportunities in the ecosystem.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- 4–6 years of experience in partner management, strategic partnerships, business development, or management consulting.
- Proven track record of exceeding revenue targets and driving measurable business outcomes through partner ecosystems.
- Demonstrated success in building and scaling strategic partner programs that deliver long-term revenue growth and customer impact.
- Strong analytical and data-driven approach; able to make decisions based on insights and continuously optimize partner performance.
- Deep domain expertise in advertising, data infrastructure, and/or marketing technology.
- Familiarity with complex solution selling processes; skilled at building consensus and executive-level relationships.
- Excellent cross-functional collaboration skills; comfortable navigating ambiguity in a fast-paced, high-growth environment.
- Self-starter with strong organizational skills and a bias for action.
- BA/BS degree required; MBA is a plus but not required.
Desired:
- Excellent written and verbal communication skills with strong executive presence.
- Proven ability to influence and build trusted relationships across all levels of an organization, both internally and externally.
- Familiarity with API-first, developer-centric platforms and modern data stack technologies.
- Understanding of CPaaS, CCaaS, VoiceAI, CDP, or marketing automation tools and how they fit into enterprise technology ecosystems.
- Experience in high-growth, fast-paced SaaS environments with demonstrated adaptability and resourcefulness.
- High energy, collaborative mindset, and a willingness to travel as needed to support partner engagement and field activities.
Location
This role will be remote AND based in the UK.
Travel
We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, colour, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Remote Technology Partner Alliance Manager, EMEA in Sunderland employer: Twilio
At Twilio, we pride ourselves on being a remote-first employer that fosters a strong culture of connection and global inclusion. Our employees enjoy competitive pay, generous time off, and ample opportunities for personal and professional growth, all while working in a dynamic environment that encourages innovation and collaboration. With a commitment to making a positive impact in the communities we serve, Twilio is an excellent choice for those seeking meaningful and rewarding employment in the technology sector.
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We think you need these skills to ace Remote Technology Partner Alliance Manager, EMEA in Sunderland
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
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