At a Glance
- Tasks: Drive sales and grow relationships with high-value customers across Southern Europe.
- Company: Join Twilio, a remote-first company revolutionising global communications.
- Benefits: Enjoy competitive pay, generous time off, and wellness leave.
- Other info: Embrace a culture of connection and community involvement.
- Why this job: Make a real impact in a dynamic role while working with innovative tech solutions.
- Qualifications: 6+ years in Account Management/Sales with fluency in French.
The predicted salary is between 63000 - 77000 £ per year.
At Twilio, we’re shaping the future of communications, delivering innovative solutions to businesses and empowering developers worldwide to craft personalised customer experiences. Our dedication to remote-first work and a strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team making a global impact each day.
This position is needed to sell into high value prospects and customers, playing a key role in further growing the business across EMEA with a particular focus on Southern Europe. The candidate will be responsible for managing fast growing customers in the region, focusing mainly on product cross and up-sell and GP growth, as well as sourcing net new opportunities within a set of accounts.
Responsibilities
- Servicing the fastest growing customers in the region.
- Growing our revenue and gross profit share of wallet within your key account list.
- Opening doors to the purchase of Twilio’s products and services - including voice, messaging, email, contact centre, account security software.
- Maintaining the highest levels of customer satisfaction.
- Creating pricing proposals, negotiating terms and managing the contract process.
- Selling solutions to a technical and business audience.
- Building trust and mutual respect with technical customers and peers.
- Thinking outside of the box and having extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
- Balancing challenging priorities and handling multiple projects/deals at the same time.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- 6+ years of Account Management/Sales experience covering selling and closing complex technical solutions to a large customer base.
- History of working with accounts ranging from large multinational enterprise customers to SMB.
- Demonstrated success by achieving quota on a consistent basis.
- Track record of Account Management experience and a solid understanding of how to cross sell and upsell solutions within a mature customer base.
- A solid understanding of financial reporting within a direct customer base - Revenue and Gross Profit tracking, Risk and Opportunity (net new business) cadence.
- Fluent in French.
Desired:
- Experience selling both to a business and technical audience.
- Experience and understanding of working in the communications market is preferable.
- Have sold or worked with Messaging, Voice Calling, Email, Account Security Verification.
- Prior experience in a traditional telecommunications environment/business.
Location
This role will be remote, based in the UK, Ireland or Spain.
Travel
Approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
If you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
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Senior Strategic Account Executive (French Speaker) employer: Twilio
At Twilio, we pride ourselves on being a remote-first employer that fosters a culture of connection and global inclusion, making every team member feel valued regardless of their location. With competitive pay, generous time off, and ample opportunities for personal and professional growth, we empower our employees to make a meaningful impact while enjoying a supportive work environment. Join us in revolutionising communications and unleash your full potential as part of a vibrant team dedicated to innovation and positive change.
