Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. Hiring and how we workWe use Artificial Intelligence (AI) to help make our hiring process efficient. Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. .See yourself at TwilioJoin the team as Twilio’s next Enterprise Account Executive UK/I/Northern Europe. You will be responsible for sourcing new, high value customers as well as driving the sales process from internal leads to qualifying new prospects and handling deals to closure.ResponsibilitiesIn this role, you’ll:Be responsible for new customer acquisition and driving ACV for a specific set of accounts while maintaining the highest levels of customer satisfaction.Ideally, you also have experience selling communications solutions to a technical and business audience, building trust and mutual respect with technical customers and peers.Are passionate about what you do and you are able to think outside of the box and have extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.Able to balance challenging priorities and handle multiple projects/deals at the same time.Required:8+ years of Enterprise Sales experience and a track record of personally selling and closing complex solutions to enterprise and software companies. Strong experience identifying, mapping and prospecting enterprise accountsProven success in selling complex, technical solutions such as cloud communications platforms, APIs, Conversational AI and/or enterprise softwareExperience in account management, developing large enterprise clients, and a history of meeting or exceeding sales targetsExperience working with Fortune 500 or similarly large enterprisesBackground in working within a quota-driven environment with proven ability to close high-value deals (e.g., six to seven figures)Expertise in solution-based selling or consultative selling Strong negotiation and contract management skills, including handling complex deals with long sales cycles.Prospecting and lead generation skills—ability to develop a pipeline through multiple channels, including direct sales, partnerships, and networking.Ability to build and nurture relationships with C-level executives, decision-makers, cross-functional partners and key stakeholders in large enterprisesStrong presentation and negotiation skillsComfortable working in a dynamic / environment. Familiar working with MEDDPICC sales qualification methodology and other Sales methodologiesDesired:Cloud communications (voice, SMS, chat, video, etc.).Contact centre agent productivity and Conversational AIAPIs and integrations for communication services.Location This role will be remote and based in the UK or Ireland. Travel We prioritise connection and opportunities to build relationships with our customers and each other. For this role, a minimum of 25% travel is anticipated to help you connect in-person in a meaningful way. What We OfferWorking at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
Senior Account Executive/Director employer: Twilio
At Twilio, we pride ourselves on being a remote-first employer that fosters a culture of connection and global inclusion, making every team member feel valued regardless of their location. With competitive pay, generous time off, and ample opportunities for personal and professional growth, we empower our employees to make a meaningful impact while enjoying a supportive work environment. Join us in revolutionising communications and unleash your full potential as part of a vibrant team dedicated to innovation and positive change.
