At a Glance
- Tasks: Lead security incident response and enhance Twilio's security processes.
- Company: Join Twilio, a remote-first company shaping the future of communications.
- Benefits: Competitive pay, generous time off, healthcare, and community support.
- Other info: Remote role with occasional travel for team gatherings and project meetings.
- Why this job: Make a real impact on global security while working with cutting-edge technology.
- Qualifications: 3+ years in security incident response and expertise in cloud environments.
The predicted salary is between 56700 - 69300 £ per year.
At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day.
The Security Incident Response Team (SIRT) is looking for a Security Engineer who is passionate about solving Twilio's mission of security and reliability by working across the organization to lead the technical response to security events and incidents across Twilio's global infrastructure, services and applications by effectively conducting triage, containment, remediation and driving post-incident betterments.
You will be a valued member of a team of deeply technical Security Engineers to focus on creating bespoke and standard Security response processes, enhancing our capabilities for threat mitigation and incident response, and then automating as much as you possibly can.
In this role, you'll:
- Lead and support the response to all security events and incidents across Twilio's complex global infrastructure, services and applications.
- Be responsible for documentation of incidents and projects you work on and craft best practices as runbooks and standard operating procedures to share knowledge across teams.
- Work cross-collaboratively to understand and help solve challenges related to a broad spectrum of threat actors and activity.
- Work to improve Twilio's security and reliability posture by driving identified betterments from security events and incidents.
- Own the security incident lifecycle, respond to incidents and participate in on-call rotation and participate in RCAs for security incidents.
- Provide mentorship, support, and care for the team in a way that enables long-term career development, happiness, and success at scale.
Requirements:
- 3+ years of security incident response in a production-cloud environment.
- Subject-matter expert on security issues and technologies.
- Ability to utilize AI for comprehensive, complex security incident response activities delivering high fidelity detections.
- Advanced knowledge of service-oriented architectures, as well as experience with security tools and technologies fit for a cloud environment.
- Experience working across a technology stack on difficult security challenges and initiatives.
- Experience with SIEM platforms and the ability to extend their functionality.
- Experience with SOAR tools and automating manual security processes.
- Experience in either AWS, GCP, or other large cloud platform.
- Excellent written and verbal communication skills.
- Ability to influence and build effective working relationships with every level of the organization.
Location: This role will be remote, and based in Ireland or the UK.
Travel: You may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer: Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.
Security Engineer , Digital Security employer: Twilio
At Twilio, we pride ourselves on being a remote-first employer that fosters a culture of connection and global inclusion, making every team member feel valued regardless of their location. With competitive pay, generous time off, and ample opportunities for personal and professional growth, we empower our employees to make a meaningful impact while enjoying a supportive work environment. Join us in revolutionising communications and unleash your full potential as part of a vibrant team dedicated to innovation and positive change.
