At a Glance
- Tasks: Design and build scalable backend services while collaborating with a dynamic team.
- Company: Join Twilio, a leader in innovative communication solutions with a remote-first culture.
- Benefits: Enjoy competitive pay, generous time off, wellness leave, and healthcare benefits.
- Other info: Embrace a vibrant, inclusive environment with opportunities for personal and professional growth.
- Why this job: Make a real impact on global communication while working with cutting-edge technology.
- Qualifications: 5+ years in cloud-scale backend systems and strong programming skills in Java or Scala.
The predicted salary is between 60000 - 80000 £ per year.
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day.
As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
About the job This position is needed to deliver the best-in-class Twilio SDK experience for our customers. Twilio’s SDK engineering team builds robust, powerful SDKs and a GraphQL layer to enable developers build their own Contact Center UIs and real-time AI Contact Center products. Many other teams rely on integrating and exposing their services via the Unified SDK layer to deliver their advanced features to our customers. The position is especially critical in supporting Twilio’s expansion and will be central to creating a core product that provides leverage to all of Twilio’s Flex Contact Center and engineering teams!
Responsibilities In this role, you’ll:
- Design, build, and maintain large-scale backend services with a focus on reliability, availability, scalability, and performance.
- Lead technical design efforts and ensure architecture decisions are well-documented and future-proof.
- Collaborate closely with senior engineers, product managers, and cross-functional stakeholders.
- Champion high-quality engineering practices, including automated testing, maintainable code, and thorough documentation.
- Own and continuously improve Twilio’s developer experience for SDK customers.
- Support customers by troubleshooting issues and promoting backend and SDK best practices.
- Contribute to operational excellence by maintaining a high reliability bar and participating in incident response and system improvements.
Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- Bachelor’s/Master’s in Computer Science, Engineering, or related field.
- 5+ years of experience building and operating cloud-scale backend systems.
- Strong programming skills in backend languages such as Java or Scala.
- Experience authoring technical specifications and delivering end-to-end system designs.
- Strong fundamentals in concurrency and distributed systems.
- Experience working with AWS or other cloud platforms at scale.
- Proven ability to maintain a high operational excellence bar and mentor junior engineers on reliability and maintainability.
- Strong communication skills and the ability to thrive in collaborative, fast-moving teams.
Desired:
- Excellent problem-solving and critical thinking skills.
- Any prior experience building SDKs and GraphQL BFF layer is an added advantage.
- Ability to establish backend engineering guidelines and represent the team within the broader Twilio engineering organization.
- Passion for delivering high-quality products and continuously learning new technologies.
- Strong sense of ownership and accountability.
- Comfortable navigating ambiguity and driving clarity in evolving environments.
Location This role will be remote and based in the UK.
Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Remote Senior Software Engineer employer: Twilio
At Twilio, we pride ourselves on being a remote-first employer that fosters a strong culture of connection and global inclusion. Our commitment to employee growth is evident through our supportive environment, competitive benefits, and opportunities for continuous learning, all while making a meaningful impact in the world of communications. Join us in shaping the future from the comfort of your home, where your contributions are valued and your career path is in your hands.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Senior Software Engineer
✨Tip Number 1
Network like a pro! Reach out to current Twilio employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for your application process. A friendly chat can sometimes open doors that a CV can't!
✨Tip Number 2
Prepare for the technical interview by brushing up on your coding skills. Use platforms like LeetCode or HackerRank to practice common algorithms and data structures. Remember, Twilio values problem-solving skills, so show off your critical thinking!
✨Tip Number 3
Show your passion for Twilio's mission! During interviews, share how your background aligns with their goals in communications technology. Highlight any relevant projects or experiences that demonstrate your commitment to innovation and customer experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Twilio team. Let’s get you that dream job!
We think you need these skills to ace Remote Senior Software Engineer
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about the opportunity to work with Twilio and contribute to our innovative solutions.
Tailor Your Experience:Make sure to highlight your relevant experience in backend systems and SDK development. We love seeing how your unique background can bring something new to our team, so don’t hold back on showcasing your skills!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your technical specifications and achievements are easy to understand. This helps us get a quick grasp of your capabilities!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Twilio
✨Know Your Tech Inside Out
Make sure you’re well-versed in the backend languages mentioned in the job description, like Java or Scala. Brush up on your knowledge of cloud platforms like AWS and be ready to discuss your experience with building and operating cloud-scale backend systems.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex problems in previous roles. Twilio values critical thinking, so think about challenges you've faced and how you approached them, especially in relation to concurrency and distributed systems.
✨Emphasise Collaboration
Since the role involves working closely with senior engineers and product managers, be ready to discuss your experience in collaborative environments. Highlight any past projects where teamwork was key to success, and how you contributed to high-quality engineering practices.
✨Demonstrate Your Passion for Learning
Twilio is looking for candidates who are eager to learn new technologies. Be prepared to talk about any recent skills you've acquired or technologies you're excited about. This shows that you’re not just a fit for the role but also someone who will grow with the company.
