At a Glance
- Tasks: Lead technical advisor for strategic partners, designing innovative solutions and driving technical enablement.
- Company: Join Twilio, a remote-first company revolutionising global communications.
- Benefits: Competitive pay, generous time off, wellness leave, and community support.
- Other info: Embrace a vibrant culture of inclusion and growth opportunities.
- Why this job: Make a global impact while working with cutting-edge technology and diverse teams.
- Qualifications: 8+ years in technical roles, strong communication skills, and expertise in API architectures.
The predicted salary is between 43200 - 72000 £ per year.
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote‑first work and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day.
This position is needed to act as a lead technical strategic advisor for our most strategic partners in the EMEA region, ensuring they have the technical vision and enablement to build world‑class solutions on the platform. Join our Partners team as a Principal technical influencer guiding strategic System Integrators and Technology Partners across EMEA. You will design sophisticated, multi‑platform solutions that integrate with complex technology stacks. By driving technical enablement, you ensure partners deliver customer outcomes independently.
Responsibilities
- Drive technical enablement and readiness across strategic partners to ensure long‑term architectural self‑sufficiency.
- Partner with regional GTM teams to embed partner implementation strategies into early‑stage planning and business alignment.
- Architect scalable, secure solutions that integrate products into complex enterprise technology stacks.
- Act as a technical bridge between the partner community and Product teams to influence global roadmaps.
- Create reusable solution assets and technical documentation that help partners scale adoption.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- 8+ years of experience in technical pre‑sales, consulting, or partner‑facing architectural roles.
- Demonstrated experience in System Integrator (SI) or Technology Partner ecosystems focused on building technical practices.
- Technical fluency in API‑first architectures and the ability to build functional prototypes to demonstrate integration concepts.
- Outstanding communication skills with the ability to convey complex technical topics to both executive and developer audiences.
- Subject Matter Expertise in AI‑powered customer engagement (Agentic workflows, RAG, LLMs), CCaaS, or Telecom (SIP, WebRTC).
- Proficiency in multiple languages applicable to the EMEA region.
- Experience as a strategic influencer, providing insights to internal product teams to shape global roadmaps.
Location
This role will be based in the UK.
Travel
We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in‑person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn’t what you’re looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E‑Verify program in certain locations, as required by law.
Partner Solutions Architect Remote - United Kingdom employer: Twilio
Twilio is an exceptional employer that champions a remote-first work culture, fostering a vibrant and inclusive environment where employees can thrive regardless of their location. With a strong emphasis on personal and professional growth, Twilio offers competitive benefits, generous time off, and opportunities to make a meaningful impact in the community. Join us in shaping the future of communications while enjoying the flexibility and support that comes with being part of a dynamic global team.
StudySmarter Expert Advice🤫
We think this is how you could land Partner Solutions Architect Remote - United Kingdom
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Twilio on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding Twilio's products and services inside out. Show us how your skills align with their mission of innovative communication solutions. The more you know, the better you'll shine!
✨Tip Number 3
Practice your technical explanations! You’ll need to convey complex ideas clearly, so rehearse how you’d explain your past projects and experiences in a way that’s engaging and easy to understand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Twilio team and ready to make an impact.
We think you need these skills to ace Partner Solutions Architect Remote - United Kingdom
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Partner Solutions Architect role. Highlight your experience in technical pre-sales and partner ecosystems, as this will show us you understand what we're looking for.
Showcase Your Technical Skills:We want to see your technical fluency! Include examples of API-first architectures you've worked with and any functional prototypes you've built. This will help us gauge your ability to convey complex topics effectively.
Communicate Clearly:Outstanding communication skills are key for this role. When writing your application, aim for clarity and conciseness. Remember, we need to know you can explain complex ideas to both technical and non-technical audiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining our vibrant team!
How to prepare for a job interview at Twilio
✨Know Your Tech Inside Out
Make sure you’re well-versed in API-first architectures and the specific technologies mentioned in the job description. Brush up on your knowledge of AI-powered customer engagement and CCaaS, as you'll need to demonstrate your technical fluency during the interview.
✨Showcase Your Communication Skills
Prepare to explain complex technical topics in a way that’s easy to understand for both technical and non-technical audiences. Practise articulating your thoughts clearly, as strong communication is key for this role, especially when influencing partners and internal teams.
✨Demonstrate Strategic Thinking
Think about how you can act as a strategic influencer. Be ready to discuss past experiences where you’ve shaped product roadmaps or provided insights that led to successful outcomes. This will show that you can think beyond just the technical aspects.
✨Prepare Questions for Them
Have a list of insightful questions ready to ask your interviewers. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values. Ask about their approach to partner enablement and how they envision the future of their technology stack.
