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For Companies At a Glance
- Tasks: Lead technical advisor for strategic partners, designing innovative solutions on our platform.
- Company: Join Twilio, a remote-first company revolutionising global communications.
- Benefits: Competitive pay, generous time off, wellness leave, and healthcare benefits.
- Other info: Dynamic team culture with opportunities for personal growth and community involvement.
- Why this job: Make a real impact by shaping the future of customer engagement with cutting-edge technology.
- Qualifications: 8+ years in technical roles, strong communication skills, and experience with API-first architectures.
The predicted salary is between 36000 - 60000 £ per year.
Who We Are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote‑first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
About The Job
This position is needed to act as a lead technical strategic advisor for our most strategic partners in the EMEA region, ensuring they have the technical vision and enablement to build world‑class solutions on the platform. Join our Partners team as a Principal technical influencer guiding strategic System Integrators and Technology Partners across EMEA. You will design sophisticated, multi‑platform solutions that integrate with complex technology stacks. By driving technical enablement, you ensure partners deliver customer outcomes independently.
Responsibilities
- Drive technical enablement and readiness across strategic partners to ensure long‑term architectural self‑sufficiency.
- Partner with regional GTM teams to embed partner implementation strategies into early‑stage planning and business alignment.
- Architect scalable, secure solutions that integrate products into complex enterprise technology stacks.
- Act as a technical bridge between the partner community and Product teams to influence global roadmaps.
- Create reusable solution assets and technical documentation that help partners scale adoption.
Qualifications
Required:
- 8+ years of experience in technical pre‑sales, consulting, or partner‑facing architectural roles.
- Demonstrated experience in System Integrator (SI) or Technology Partner ecosystems focused on building technical practices.
- Technical fluency in API‑first architectures and the ability to build functional prototypes to demonstrate integration concepts.
- Outstanding communication skills with the ability to convey complex technical topics to both executive and developer audiences.
Desired
- Subject Matter Expertise in AI‑powered customer engagement (Agentic workflows, RAG, LLMs), CCaaS, or Telecom (SIP, WebRTC).
- Proficiency in multiple languages applicable to the EMEA region.
- Experience as a strategic influencer, providing insights to internal product teams to shape global roadmaps.
Location
This role will be based in the UK.
Travel
We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in‑person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
Next Steps
So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.
Equal Employment Opportunity Statement
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E‑Verify program in certain locations, as required by law.
Partner Solutions Architect employer: Twilio
Contact Detail:
Twilio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner Solutions Architect
✨Tip Number 1
Network like a pro! Reach out to current or former Twilio employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Partner Solutions Architect role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since this role involves complex technology stacks, be ready to discuss your experience with API-first architectures and how you've influenced product roadmaps in the past. Show us you know your stuff!
✨Tip Number 3
Don’t forget to showcase your communication skills! Practice explaining complex technical topics in simple terms. This is crucial for the role, as you'll need to bridge the gap between partners and product teams. We want to see how you can make tech talk relatable.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Twilio team. Let’s get you started on this exciting journey!
We think you need these skills to ace Partner Solutions Architect
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight your technical expertise in your application. We want to see how your experience aligns with the role of Partner Solutions Architect, especially your fluency in API-first architectures and any relevant projects you've worked on.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements and responsibilities mentioned in the job description. This shows us that you’re genuinely interested in the role.
Communicate Clearly: Outstanding communication skills are key for this position. Use your written application to demonstrate your ability to convey complex technical topics clearly and concisely. Remember, we want to see how you can engage both technical and non-technical audiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Twilio
✨Know Your Tech Inside Out
As a Partner Solutions Architect, you'll need to demonstrate your technical fluency. Brush up on API-first architectures and be ready to discuss how you've built functional prototypes in the past. Prepare examples that showcase your experience with complex technology stacks.
✨Communicate Clearly
Outstanding communication skills are a must for this role. Practice explaining complex technical topics in simple terms, as you’ll need to convey ideas to both executives and developers. Consider doing mock interviews with friends or colleagues to refine your delivery.
✨Understand Twilio's Culture
Familiarise yourself with Twilio's values and culture, especially their commitment to remote-first work and global inclusion. Be prepared to discuss how your personal values align with theirs and how you can contribute to their vibrant team dynamic.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and strategic thinking. Think of specific instances where you've influenced product roadmaps or driven technical enablement. Use the STAR method (Situation, Task, Action, Result) to structure your responses.