At a Glance
- Tasks: Lead a team to develop Twilio's next-gen media processing stack and drive technical strategy.
- Company: Join Twilio, a remote-first company revolutionising global communications.
- Benefits: Enjoy competitive pay, generous time off, wellness leave, and healthcare benefits.
- Other info: Remote role with opportunities for travel and community engagement.
- Why this job: Make a real impact in the tech world while working with cutting-edge media technologies.
- Qualifications: 5+ years in engineering management with expertise in distributed systems and Voice/VoIP infrastructure.
The predicted salary is between 80000 - 100000 £ per year.
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to remote-first work, and our strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day.
Join the team as Twilio’s next Senior Engineering Manager, Voice Media.
About the job
We're looking for an experienced, technically strong Engineering Manager to lead our Voice Media team. You'll drive the technical strategy for core media infrastructure that powers Twilio's Voice services at global scale. Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance. This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology.
Responsibilities
- Lead a team of senior engineers developing Twilio's next-generation media processing stack.
- Drive technical architecture decisions for low-latency, high-throughput media systems.
- Collaborate with product, platform teams, and other engineering teams to define technical roadmaps.
- Establish engineering excellence through code quality standards, testing practices, and operational reliability.
- Mentor engineers and provide technical guidance on complex media processing challenges.
- Balance technical debt reduction with feature development while maintaining service reliability.
- Build and evolve systems handling real-time media processing at scale.
- Own service performance metrics, reliability targets, and continuous improvement initiatives.
- Partner with engineering leaders to align media platform capabilities with broader Voice strategy.
- Make key technology stack decisions that impact Twilio's media processing capabilities.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- 5+ years of engineering management experience leading teams building distributed systems.
- Understanding of Voice/VoIP infrastructure and media handling challenges.
- Strong technical background with experience architecting and building backend services at scale, operating them with high reliability under strict SLOs.
- Deep understanding of systems design, microservice architecture, and cloud infrastructure.
- Experience managing complex technical tradeoffs between reliability, scalability, and feature development.
- Track record of successfully delivering critical infrastructure projects with significant technical complexity.
- Experience in improving developer velocity using AI tools.
- Strong knowledge of performance optimization, reliability engineering, and operational excellence.
- Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences.
- Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields.
Desired:
- Experience with SIP, RTP/RTCP or other communications protocols.
- Familiarity with media codecs, transcoding, packet loss concealment, and audio processing.
- Background in building low-latency, globally distributed systems.
- Experience with Rust, Java, C/C++, or other systems programming languages and platforms like Asterisk or gStreamer.
- Experience in building Voice AI products.
- Knowledge of cloud infrastructure on AWS or similar platforms.
- Prior experience in telecommunications or communications platforms.
Location
This role will be remote in Ireland or the UK.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Remote Senior Engineering Manager V&V Media in Lisburn employer: Twilio
At Twilio, we pride ourselves on being an exceptional employer, offering a remote-first work environment that fosters innovation and inclusivity. Our vibrant culture encourages personal and professional growth, with ample opportunities for career advancement and collaboration across diverse teams. With competitive benefits and a commitment to community engagement, Twilio is the perfect place for those looking to make a meaningful impact while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Senior Engineering Manager V&V Media in Lisburn
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Twilio or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Twilio.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Twilio.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Twilio that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Remote Senior Engineering Manager V&V Media in Lisburn
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Twilio.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Twilio and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Twilio
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Twilio uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
