At a Glance
- Tasks: Deliver exceptional customer service and showcase our luxury teas with passion.
- Company: TWG Tea, a global leader in luxury tea with a vibrant team culture.
- Benefits: Competitive pay, employee discounts, and opportunities for growth.
- Other info: Participate in exciting promotional events and enhance your tea knowledge.
- Why this job: Join a dynamic team and share your love for tea with customers.
- Qualifications: Energetic, detail-oriented, and a strong team player.
The predicted salary is between 20000 - 25000 £ per year.
TWG Tea offers close to 1000 luxury teas from 45 different countries, all hand-blended in Singapore and has one of the largest selections in the world. Our tea experts travel across the globe to source the finest teas. This relentless quest has also meant fruitful direct contact with planters, yielding some wonderful teas.
We are looking for someone who is energetic, customer/detail orientated and a massive team player.
Key Responsibilities:- Providing exceptional standards of customer experience surpassing customer expectations at every opportunity by following the Company’s policies and SOPs.
- Demonstrating and reflecting the craftsmanship behind our teas through customer service, attitude, dress code and behaviour.
- Developing a detailed knowledge of the product including construction, materials, care and design in order to provide exceptional and knowledgeable customer service.
- Participating in, and representing TWG Tea UK at all times, and during promotional events and activities in particular.
- Contributing ideas and suggestions to the team in order to achieve improvements in all aspects of the boutique performance.
- Demonstrating a constant awareness and actively striving to achieve key performance indicators in order to increase boutique performance and reach individual and store targets.
Sales Associate employer: TWG Tea
TWG Tea is an exceptional employer that prides itself on fostering a vibrant and collaborative work culture, where every Sales Associate is empowered to deliver outstanding customer experiences. With a commitment to employee growth, we offer extensive training on our luxury tea products and encourage team members to contribute ideas that enhance boutique performance. Located in the heart of the UK, our team enjoys a dynamic environment that celebrates craftsmanship and teamwork, making it a rewarding place to build a career in the luxury retail sector.
