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For Companies At a Glance
- Tasks: Lead a dedicated team, advise customers, and drive sales in our Islington shop.
- Company: Join twentytwentyone, a top London retailer known for unique design furniture and accessories.
- Benefits: Enjoy a birthday day off, annual bonuses, generous staff discounts, and training opportunities.
- Why this job: Be part of a warm culture that values diversity and creativity while shaping the future of design.
- Qualifications: 3+ years in design-led retail management with strong organizational skills and a passion for design.
- Other info: Flexible work locations and a supportive team environment await you!
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Retail Supervisor at twentytwentyone
twentytwentyone has been established for over 25 years as one of London’s foremost retailers of classic and contemporary design. Supplying furniture, lighting and accessories from world leading designers and manufacturers.
We welcome applicants to join our growing and friendly retail team, where we are recognised for our uniqueness and our diverse talents. Our culture is what makes twentytwentyone a warm and rewarding place to work.This is an exciting opportunity for a dynamic and motivated individual to work alongside our Retail Management, leading a small but dedicated team. Advising our customers and growing sales at our Shop in Islington.
37.5 hours, working 5 days per week, including 3 out 4 weekends. 9.30am-6.15pm Monday-Saturday. Sunday 10:30am-5:15pm. Based at our shop on Upper Street N1, with flexibility to work at various locations such as our twentytwentyone showroom in EC1R.
What you'll need to have
You will have experience in leading and motivating a team within the furniture and design sectors. Strong organisational and administrative skills, with attention to detail and accuracy. You will have a proven track record of sales excellence individually and within a team. As a key part of the retail team, you will be passionate to create a twentytwentyone fit for the future with our customers and brand at heart.
Areas of responsibility include
- Provide support to the Retail Manager and Assistant Manager across all operational areas
- Ensure the highest service levels are maintained at all times, providing a well-informed, polite and friendly experience
- Support the team to ensure Shop and Showroom targets are exceeded
- Respond to email enquiries and follow up sales and service enquiries
- Continually develop sales procedures aimed at providing a seamless customer journey
- Take pride in ensuring customer experience continues to reflect company values
- Provide a high level of communication between colleagues and across departments
- Oversee and maintain the shop environment, ensuring high standards are consistent
- Oversee retail stock movements across multiple locations
The ideal candidate will have
- At least three years direct experience in design-led retail management
- A passion for classic twentieth century and contemporary design
- Deep enthusiasm for twentytwentyone and our products
- Strong organisational and administrative skills, with attention to detail and accuracy
- Natural initiative and problem-solving skills, always aiming to set an example for colleagues
- Flexibility and keenness to carry out all aspects of the role
What we offer
- Birthday day off
- Company annual bonus scheme
- Generous staff discount
- Training and opportunities for development
Please apply with your CV, stating your salary expectations.
If you have additional requirements during the interview process, please let us know as soon as possible at jobs@twentytwentyone.com
Please note that we are only able to respond to candidates shortlisted for interviews.
www.twentytwentyone.com
Retail Supervisor employer: twentytwentyone
Contact Detail:
twentytwentyone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarize yourself with twentytwentyone's product range and design philosophy. Understanding the unique offerings and values of the brand will help you connect better with the team and customers during the interview.
✨Tip Number 2
Highlight your leadership experience in retail, especially in design-led environments. Be prepared to share specific examples of how you've motivated a team and exceeded sales targets in your previous roles.
✨Tip Number 3
Demonstrate your passion for furniture and contemporary design during the interview. Share your insights on current trends and how they relate to twentytwentyone's offerings to show that you're not just a fit for the role, but also for the brand.
✨Tip Number 4
Prepare to discuss your organizational skills and attention to detail. Think of examples where you've successfully managed stock movements or improved customer service processes, as these are key responsibilities in the role.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail management, especially within the furniture and design sectors. Emphasize your leadership skills and any sales achievements to align with what twentytwentyone is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for design and your enthusiasm for twentytwentyone. Mention specific products or values of the company that resonate with you, and explain how your background makes you a great fit for the role.
Highlight Relevant Experience: In your application, focus on your direct experience in design-led retail management. Provide examples of how you've successfully led teams and exceeded sales targets, as this will demonstrate your capability to thrive in the role.
Be Professional Yet Personable: While maintaining professionalism, let your personality shine through in your application. twentytwentyone values uniqueness and diverse talents, so don't hesitate to express what makes you stand out as a candidate.
How to prepare for a job interview at twentytwentyone
✨Show Your Passion for Design
Make sure to express your enthusiasm for classic and contemporary design during the interview. Share specific examples of how your passion has influenced your work in retail management, especially in the furniture sector.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading and motivating a team. Highlight situations where you successfully guided your team to exceed sales targets or improve customer service, showcasing your ability to inspire others.
✨Emphasize Customer Experience
Be ready to talk about how you prioritize customer experience in your previous roles. Provide examples of how you've ensured high service levels and created a seamless customer journey, aligning with the company's values.
✨Prepare for Operational Questions
Since the role involves supporting the Retail Manager across various operational areas, anticipate questions related to stock management and administrative tasks. Be prepared to share your organizational strategies and how you maintain high standards in a retail environment.
