At a Glance
- Tasks: Deliver exceptional customer service and manage furniture orders from start to finish.
- Company: Join a unique and friendly team at twentytwentyone, a leader in contemporary design.
- Benefits: Enjoy a birthday day off, generous staff discounts, and opportunities for training.
- Other info: Flexible working locations and a supportive team atmosphere.
- Why this job: Be part of a creative environment where your passion for design can shine.
- Qualifications: 3 years of retail experience and a flair for design-led products.
The predicted salary is between 25000 - 30000 £ per year.
Retail Sales Consultant at twentytwentyone contemporary design. Supplying furniture, lighting and accessories from world leading designers and manufacturers. We welcome applicants to join our growing and friendly retail team, where we are recognised for our uniqueness and our diverse talents.
You will have an intrinsic understanding of good customer service and a proven ability to communicate your passion for interiors, product design and the creative industries to exceed our customer’s expectations. As a key part of the retail team, you will be able to see the positive impact your contributions make to twentytwentyone’s continued success.
Happy to roll up your sleeves, treat everyone in a polite and friendly manner, and be passionate about creating a twentytwentyone fit for the future with our customers and brand at heart.
37.5 Hours, working 5 days per week 9.30am to 6.15pm Monday-Saturday. 3 out of 4 weekends, Sunday 10:30am-5:15pm. Based at our shop on Upper Street N1, with flexibility to work at various locations such as our twentytwentyone showroom in EC1R.
- Providing customers with a knowledgeable, friendly, and high-quality service both in-store and via email/telephone.
- Managing furniture and lighting orders from initial enquiry through to delivery and installation, maintaining polite and efficient communication with customers throughout the process.
- Maintaining the showroom/shop environment ensuring displays are attractive, clean and appropriately labelled.
- Monitoring and replenishing stock levels, arranging transfer of stock from warehouse and other premises.
- Providing support to the Contracts and Ecommerce teams.
Proven track record of sales excellence within a team.
- A minimum of 3 years’ retail experience is preferred.
- Experience in design-led retail is desirable.
Birthday day off, Company annual bonus scheme, Generous staff discount, Training and opportunities for development.
If you have additional requirements during the interview process, please let us know as soon as possible.
Retail Sales Consultant Full Time in London employer: twentytwentyone
At twentytwentyone, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and diversity. Our team members enjoy generous benefits such as a birthday day off, an annual bonus scheme, and substantial staff discounts, all while working in a supportive environment that fosters personal and professional growth. Located on Upper Street N1, our retail space is not just a job; it's a place where your passion for design can flourish and make a tangible impact on our customers' experiences.
