Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage customers with your passion for design while managing orders and maintaining a vibrant shop environment.
- Company: Join twentytwentyone, a leading London retailer of classic and contemporary design for over 25 years.
- Benefits: Enjoy a birthday day off, annual bonus, generous staff discount, and training opportunities.
- Why this job: Be part of a friendly team where your contributions directly impact our success and customer satisfaction.
- Qualifications: Minimum 2 years sales experience in design-led retail and a keen interest in the design industry.
- Other info: Flexible working locations and a supportive environment for personal development.
The predicted salary is between 28800 - 43200 £ per year.
twentytwentyone has been established for over 25 years as one of London’s foremost retailers of classic and contemporary design, supplying furniture, lighting and accessories from world leading designers and manufacturers. We welcome applicants to join our growing and friendly retail team, where we are recognised for our uniqueness and diverse talents.
You will have an intrinsic understanding of good customer service and a proven ability to communicate your passion for interiors, product design and the creative industries to exceed our customer’s expectations. As a key part of the retail team, you will be able to see the positive impact your contributions make to twentytwentyone’s continued success.
Happy to roll up your sleeves, treat everyone in a polite and friendly manner, and be passionate about creating a twentytwentyone fit for the future with our customers and brand at heart.
- 5 Hours, working 5 days per week 9.15pm Monday-Saturday. 3 out of 4 weekends, Sunday 10:30am-5:15pm.
- Based at our shop on Upper Street N1, with flexibility to work at various locations such as our twentytwentyone showroom in EC1.
- Providing customers with a knowledgeable, friendly, and high-quality service, both in-store and via email/telephone.
- Managing furniture and lighting orders from initial enquiry through to delivery and installation, maintaining polite and efficient communication with customers throughout the process.
- Maintaining the shop environment ensuring displays are attractive, clean and appropriately labelled.
- Monitoring and replenishing stock levels, arranging transfer of stock from warehouse and other premises.
- Providing support to the Contracts and Ecommerce teams.
Requirements:
- A minimum of 2 years sales experience in design-led retail.
- A keen interest in furniture, lighting and the wider design industry.
- A proven track record of sales excellence within a team.
Benefits:
- Birthday day off.
- Company annual bonus scheme.
- Generous staff discount.
- Training and opportunities for development.
If you have additional requirements during the interview process, please let us know as soon as possible.
Full-time Retail Sales Consultant employer: twentytwentyone
Contact Detail:
twentytwentyone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-time Retail Sales Consultant
✨Tip Number 1
Familiarise yourself with twentytwentyone's product range and the designers they work with. This knowledge will not only help you in conversations during the interview but also demonstrate your genuine interest in the brand and its offerings.
✨Tip Number 2
Prepare to discuss your previous sales experiences, particularly those related to design-led retail. Be ready to share specific examples of how you've exceeded customer expectations and contributed to team success.
✨Tip Number 3
Showcase your passion for interiors and product design by bringing along a portfolio or examples of your favourite designs. This can spark engaging discussions and highlight your enthusiasm for the industry.
✨Tip Number 4
Demonstrate your customer service skills by preparing for role-play scenarios. Think about how you would handle various customer interactions, from inquiries to complaints, ensuring you convey a friendly and professional attitude.
We think you need these skills to ace Full-time Retail Sales Consultant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to grasp what twentytwentyone is looking for. Highlight key skills and experiences that align with their requirements, such as customer service and sales experience in design-led retail.
Tailor Your CV: Customise your CV to reflect your relevant experience in retail and your passion for design. Use specific examples of how you've provided excellent customer service and contributed to sales success in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your interest in furniture and lighting, and explain how your background makes you a great fit for the team at twentytwentyone.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at twentytwentyone
✨Show Your Passion for Design
Make sure to express your enthusiasm for furniture, lighting, and the design industry during the interview. Share specific examples of how your interests align with twentytwentyone's offerings, as this will demonstrate your intrinsic understanding of good customer service.
✨Highlight Your Sales Experience
Prepare to discuss your previous sales roles, particularly in design-led retail. Be ready to share quantifiable achievements that showcase your sales excellence and how you contributed to your team's success.
✨Demonstrate Excellent Communication Skills
Since the role involves managing customer orders and maintaining communication, practice articulating your thoughts clearly and politely. Use examples from past experiences where you successfully handled customer inquiries or resolved issues.
✨Be Ready to Discuss Teamwork
As a key part of the retail team, it's important to show that you can work well with others. Prepare examples of how you've collaborated with colleagues in the past to achieve common goals, especially in a retail environment.
