Full-time Retail Sales Consultant
Full-time Retail Sales Consultant

Full-time Retail Sales Consultant

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage customers with your passion for design while managing orders and maintaining a vibrant shop environment.
  • Company: Join twentytwentyone, a leading London retailer of classic and contemporary design for over 25 years.
  • Benefits: Enjoy a birthday day off, annual bonus, generous staff discount, and training opportunities.
  • Why this job: Be part of a friendly team where your contributions directly impact our success and customer satisfaction.
  • Qualifications: Minimum 2 years sales experience in design-led retail and a keen interest in the design industry.
  • Other info: Flexible working locations and a supportive environment for personal growth.

The predicted salary is between 28800 - 43200 £ per year.

twentytwentyone has been established for over 25 years as one of London’s foremost retailers of classic and contemporary design, supplying furniture, lighting and accessories from world leading designers and manufacturers. We welcome applicants to join our growing and friendly retail team, where we are recognised for our uniqueness and diverse talents.

You will have an intrinsic understanding of good customer service and a proven ability to communicate your passion for interiors, product design and the creative industries to exceed our customer’s expectations. As a key part of the retail team, you will be able to see the positive impact your contributions make to twentytwentyone’s continued success.

Happy to roll up your sleeves, treat everyone in a polite and friendly manner, and be passionate about creating a twentytwentyone fit for the future with our customers and brand at heart.

  • 5 Hours, working 5 days per week 9.15pm Monday-Saturday. 3 out of 4 weekends, Sunday 10:30am- 5:15pm.
  • Based at our shop on Upper Street N1, with flexibility to work at various locations such as our twentytwentyone showroom in EC1.
  • Providing customers with a knowledgeable, friendly, and high-quality service, both in-store and via email/telephone.
  • Managing furniture and lighting orders from initial enquiry through to delivery and installation, maintaining polite and efficient communication with customers throughout the process.
  • Maintaining the shop environment ensuring displays are attractive, clean and appropriately labelled.
  • Monitoring and replenishing stock levels, arranging transfer of stock from warehouse and other premises.
  • Providing support to the Contracts and Ecommerce teams.

A minimum of 2 years sales experience in design-led retail is required, along with a keen interest in furniture, lighting and the wider design industry, and a proven track record of sales excellence within a team.

  • Birthday day off.
  • Company annual bonus scheme.
  • Generous staff discount.
  • Training and opportunities for development.

If you have additional requirements during the interview process, please let us know as soon as possible.

Full-time Retail Sales Consultant employer: twentytwentyone

twentytwentyone is an exceptional employer, offering a vibrant work culture that celebrates creativity and diversity in the heart of London. With over 25 years of experience, we provide our employees with ample opportunities for growth and development, alongside generous benefits such as a birthday day off, an annual bonus scheme, and a substantial staff discount. Join our friendly team and make a meaningful impact in the world of design while enjoying a supportive environment that values your contributions.
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Contact Detail:

twentytwentyone Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Full-time Retail Sales Consultant

✨Tip Number 1

Familiarise yourself with twentytwentyone's product range and the designers they work with. This knowledge will not only help you in conversations during the interview but also demonstrate your genuine interest in the brand and its offerings.

✨Tip Number 2

Prepare to discuss your previous sales experiences, particularly in design-led retail. Be ready to share specific examples of how you've exceeded sales targets or provided exceptional customer service, as this will highlight your suitability for the role.

✨Tip Number 3

Showcase your passion for interiors and product design by bringing along a portfolio or examples of your favourite designs. This can spark engaging discussions during the interview and set you apart from other candidates.

✨Tip Number 4

Demonstrate your teamwork skills by preparing examples of how you've collaborated with colleagues in past roles. Since this position involves working closely with various teams, showing that you can contribute positively to a team environment will be crucial.

We think you need these skills to ace Full-time Retail Sales Consultant

Customer Service Excellence
Effective Communication Skills
Sales Techniques
Product Knowledge in Furniture and Lighting
Team Collaboration
Attention to Detail
Problem-Solving Skills
Time Management
Inventory Management
Flexibility and Adaptability
Passion for Design and Interiors
Conflict Resolution
Organisational Skills
Email and Telephone Etiquette

Some tips for your application 🫡

Understand the Company: Familiarise yourself with twentytwentyone's ethos and product range. Highlight your understanding of their unique position in the design retail market in your application.

Tailor Your CV: Emphasise your sales experience, particularly in design-led retail. Include specific examples of how you've exceeded sales targets or provided exceptional customer service.

Craft a Compelling Cover Letter: Express your passion for interiors and product design. Mention why you want to work at twentytwentyone and how your skills align with their values and customer service expectations.

Showcase Relevant Skills: In your application, highlight your communication skills and ability to manage customer relationships effectively. Provide examples of how you've maintained a positive shopping environment in previous roles.

How to prepare for a job interview at twentytwentyone

✨Show Your Passion for Design

Make sure to express your enthusiasm for furniture, lighting, and the design industry during the interview. Share specific examples of how your interests align with twentytwentyone's offerings, as this will demonstrate your genuine passion for the role.

✨Highlight Your Customer Service Skills

Prepare to discuss your previous experiences in providing excellent customer service. Use concrete examples to illustrate how you've exceeded customer expectations in the past, as this is crucial for a retail sales consultant position.

✨Demonstrate Teamwork Experience

Since the role involves working closely with a team, be ready to talk about your experience collaborating with others. Highlight any successful projects or initiatives where you contributed positively to a team environment.

✨Ask Insightful Questions

Prepare thoughtful questions about the company culture, team dynamics, and future opportunities at twentytwentyone. This shows your interest in the company and helps you assess if it's the right fit for you.

Full-time Retail Sales Consultant
twentytwentyone
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