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- Tasks: Engage customers with your passion for design while managing orders and maintaining an attractive shop environment.
- Company: Join twentytwentyone, a leading London retailer of classic and contemporary design for over 25 years.
- Benefits: Enjoy a birthday day off, annual bonus, generous staff discount, and training opportunities.
- Why this job: Be part of a friendly team where your contributions directly impact our success and customer satisfaction.
- Qualifications: Must have at least 2 years of sales experience in design-led retail and a keen interest in the industry.
- Other info: Flexible working locations and a supportive environment for personal development.
The predicted salary is between 28800 - 43200 £ per year.
twentytwentyone has been established for over 25 years as one of London’s foremost retailers of classic and contemporary design, supplying furniture, lighting and accessories from world leading designers and manufacturers. We welcome applicants to join our growing and friendly retail team, where we are recognised for our uniqueness and diverse talents.
You will have an intrinsic understanding of good customer service and a proven ability to communicate your passion for interiors, product design and the creative industries to exceed our customer’s expectations. As a key part of the retail team, you will be able to see the positive impact your contributions make to twentytwentyone’s continued success.
Happy to roll up your sleeves, treat everyone in a polite and friendly manner, and be passionate about creating a twentytwentyone fit for the future with our customers and brand at heart.
- 5 Hours, working 5 days per week 9.15pm Monday-Saturday. 3 out of 4 weekends, Sunday 10:30am- 5:15pm.
- Based at our shop on Upper Street N1, with flexibility to work at various locations such as our twentytwentyone showroom in EC1.
- Providing customers with a knowledgeable, friendly, and high-quality service, both in-store and via email/telephone.
- Managing furniture and lighting orders from initial enquiry through to delivery and installation, maintaining polite and efficient communication with customers throughout the process.
- Maintaining the shop environment ensuring displays are attractive, clean and appropriately labelled.
- Monitoring and replenishing stock levels, arranging transfer of stock from warehouse and other premises.
- Providing support to the Contracts and Ecommerce teams.
Requirements:
- A minimum of 2 years sales experience in design-led retail.
- A keen interest in furniture, lighting and the wider design industry.
- A proven track record of sales excellence within a team.
Benefits:
- Birthday day off.
- Company annual bonus scheme.
- Generous staff discount.
- Training and opportunities for development.
If you have additional requirements during the interview process, please let us know as soon as possible.
Locations
Full-time Retail Sales Consultant employer: twentytwentyone
Contact Detail:
twentytwentyone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-time Retail Sales Consultant
✨Tip Number 1
Familiarise yourself with twentytwentyone's product range and the designers they work with. This knowledge will not only help you in conversations during the interview but also demonstrate your genuine interest in the brand and its offerings.
✨Tip Number 2
Prepare to discuss your previous sales experiences, particularly in design-led retail. Be ready to share specific examples of how you've exceeded sales targets or provided exceptional customer service, as this will highlight your suitability for the role.
✨Tip Number 3
Showcase your passion for interiors and product design by bringing along a portfolio or examples of your favourite designs. This can spark engaging discussions and show your enthusiasm for the industry, making you a memorable candidate.
✨Tip Number 4
Demonstrate your teamwork skills by preparing examples of how you've collaborated with colleagues in past roles. Since this position involves working closely with various teams, showcasing your ability to contribute positively to a team environment will be beneficial.
We think you need these skills to ace Full-time Retail Sales Consultant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to grasp the key responsibilities and requirements. Highlight your relevant experience in retail sales, particularly in design-led environments, to demonstrate your fit for the role.
Tailor Your CV: Customise your CV to reflect your sales experience and passion for furniture and design. Use specific examples of how you've exceeded customer expectations and contributed to team success in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention your understanding of good customer service and how you can contribute to twentytwentyone's unique brand identity.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-organised and professional in appearance.
How to prepare for a job interview at twentytwentyone
✨Show Your Passion for Design
Make sure to express your enthusiasm for furniture, lighting, and the design industry during the interview. Share specific examples of how your interests align with twentytwentyone's offerings, as this will demonstrate your intrinsic understanding of the products.
✨Highlight Customer Service Skills
Prepare to discuss your previous customer service experiences, especially in design-led retail. Use concrete examples to illustrate how you've exceeded customer expectations and created positive shopping experiences.
✨Demonstrate Team Spirit
Since teamwork is crucial at twentytwentyone, be ready to talk about your experiences working collaboratively. Highlight instances where you contributed to a team's success and how you can bring that same energy to their retail team.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, and future projects. This shows your genuine interest in the role and helps you assess if twentytwentyone is the right fit for you.
