Email Delivery Consultant (Freelance) in Washington

Successful candidates will be responsible for:

• Proactively monitoring deliverability health across a roster of 60+ nonprofit and political clients, identifying reputation issues, inbox placement dips, authentication failures, and blocklist risks before they affect campaign performance.
• Serving as MissionWired’s lead technical resource on deliverability incidents, including diagnosing root causes and recommending practical, time‑sensitive next steps.
• Leading mitigation efforts with mailbox providers, ESPs, and external partners.
• Reviewing and advising on email authentication and sending infrastructure, including SPF, DKIM, DMARC, alignment, domain configuration, and related sender requirements.
• Using Inbox Monster and/or comparable deliverability platforms (Everest/Validity) to interpret inbox placement, reputation, complaint, and seed‑test data and convert it into actionable recommendations for client teams.
• Advising internal teams and clients on best practices.
• Partnering with client‑facing teams to explain technical issues and join client conversations as needed.
• Helping teams distinguish between technical infrastructure problems, list‑quality issues, content‑related issues, and broader sender‑reputation challenges.
• Building repeatable processes, documentation, and internal guidance.
• Training and mentoring internal team members on email deliverability fundamentals, emerging sender requirements, and common warning signs.
• Serving as the primary relationship manager for deliverability‑related vendor coordination.
• Supporting best‑practice planning for high‑volume fundraising and advocacy moments.

Must‑have qualifications:

• 4+ years of direct, hands‑on experience in email deliverability, preferably in an agency or other high‑volume sending environment.
• Demonstrated success diagnosing and problem solving for deliverability issues, authentication failures, and mailbox‑provider escalation scenarios.
• Deep working knowledge of email authentication and sender infrastructure, including SPF, DKIM, DMARC, alignment, and current bulk‑sender expectations from major mailbox providers.
• Strong experience with deliverability monitoring and reputation tools, ideally Inbox Monster, or similar platforms such as Everest/Validity.
• Ability to interpret technical deliverability signals and recommend actions under tight timelines.
• Clear communication skills, with the ability to explain technical concepts to non‑technical internal stakeholders and clients.
• Experience working cross‑functionally with strategists, email production teams, account teams, and vendors.
• Strong judgment and responsiveness in fast‑moving environments where campaign timing and inbox performance are business‑critical.
• Comfort working independently as a consultant while still collaborating effectively with internal teams.

Nice‑to‑have qualifications:

• Experience supporting nonprofit, advocacy, or political email programs, especially environments with rapid‑response fundraising, list growth, and high volume.
• Familiarity with the pressures of campaign‑season sending, including high‑frequency messaging, urgent mobilization, and large list segments with varied engagement quality.
• Experience working with client‑facing strategy teams and participating directly in external client meetings.
• Working knowledge of major tools used in digital fundraising programs.
• Experience developing internal training materials that improve team self‑sufficiency.
• Familiarity with seed testing and broader sender reputation diagnostics.
• Ability to spot patterns across multiple client accounts and recommend preventive strategies.