Senior Resource & Operations Manager

Senior Resource & Operations Manager

Full-Time 100000 - 200000 £ / year (est.) Home office (partial)
twentysix

At a Glance

  • Tasks: Manage resourcing operations and improve processes for a global advisory firm.
  • Company: Join Teneo, a leading CEO advisory firm with a collaborative culture.
  • Benefits: Competitive salary, bonuses, healthcare, 401k match, and flexible work options.
  • Other info: Inclusive workplace with excellent career growth opportunities.
  • Why this job: Make an impact by optimising staffing and supporting diverse projects.
  • Qualifications: 5+ years in resourcing or operations; strong people skills and data proficiency.

The predicted salary is between 100000 - 200000 £ per year.

About Teneo

Teneo is a global CEO advisory firm that partners with clients worldwide to solve complex business challenges. We use a network of senior advisors across five business segments to offer strategic communications, investor relations, financial transactions and restructuring, management consulting, cyber and physical risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, and ESG. The firm employs over 1,700 people in 45+ offices worldwide.

Role Overview

Resourcing & Operations Manager – U.S. S&C Business

Responsible for operationalizing and continuously improving Teneo’s resourcing function, managing day‑to‑day staffing, data, reporting, and tooling. This role also supports cross‑functional projects and broad business priorities when resourcing demand allows.

Key Responsibilities

  • Resourcing Operations
    • Manage the day‑to‑day resourcing process for the U.S. S&C business, supporting staffing decisions across practices and accounts.
    • Maintain an up‑to‑date understanding of team availability, utilization, skillsets, experience, and preferences.
    • Partner with account leads and practice leaders to staff teams thoughtfully, balancing client needs, development goals, and capacity.
    • Support onboarding and transitions between projects, practices, and teams.
  • Data, Analytics & Process Improvement
    • Own and improve resourcing‑related data, reporting, and analytics to ensure accuracy and usability.
    • Develop dashboards, reporting, and insights to support utilization tracking, forecasting, and workforce planning.
    • Identify opportunities to streamline or enhance resourcing processes, tools, and ways of working.
    • Use data and qualitative insight to flag trends, risks, and opportunities related to capacity, skills, and staffing mix.
  • People Partnership & Relationship Building
    • Serve as a point of contact for employees regarding assignments, workload balance, and development considerations.
    • Build trusted relationships across levels, cohorts, and practice areas, becoming a go‑to partner on resourcing and workload questions.
    • Develop a strong understanding of individual team members’ backgrounds, expertise, working styles, and career aspirations.
    • Partner closely with the People Team to surface skill gaps, training needs, and longer‑term talent considerations.
  • Broader Business & Special Projects
    • Flex into operational, people, or BD/commercial projects when resourcing demands allow, supporting evolving business priorities across the U.S. S&C platform.
    • Act as a connective tissue across global S&C, other business segments and functions (e.g., People Team, Finance), helping translate information and align ways of working.

Basic Qualifications

  • 5+ years of experience in resourcing, people operations, talent operations, chief of staff, project management, consulting or professional services operations roles.
  • Strong operational mindset with the ability to translate ambiguity into clear processes and insights.
  • Highly people‑oriented with strong judgment, empathy, and the ability to build trust across seniority levels.
  • Comfortable working with data, reporting, and analytics to inform decisions and improve operations.
  • Excellent communication and organizational skills; able to manage multiple priorities with attention to detail.
  • Curious and motivated to learn Teneo’s business, practice areas, and client work deeply.
  • Bachelor’s degree required.

Preferred Qualifications

  • Experience in the advisory and/or communications industry.
  • Demonstrated success in building and scaling high‑performance staffing and capacity planning functions.

Our Commitment to Inclusion

Teneo is an equal opportunity employer and promotes an inclusive workplace. Teneo considers all applicants without regard to race, color, religion, creed, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, genetic information, or sexual orientation or any other status protected by applicable law.

Base Salary Range: $100,000 – $200,000 (actual compensation depends on qualifications, skills, competencies, and experience).

Total Compensation Package: Includes annualized bonus, 401k match, healthcare coverage, and a broad range of additional benefits and perks.

Flexible Work Policy: Employees assigned to the New York office are expected to work from the office location at least three days a week.

Senior Resource & Operations Manager employer: twentysix

Teneo is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the opportunity to engage in meaningful projects while collaborating with senior advisors across various business segments. With a strong commitment to professional development, Teneo provides robust growth opportunities, competitive compensation packages, and a flexible work policy that supports work-life balance, making it an ideal place for those looking to thrive in a fast-paced advisory environment in New York.

twentysix

Contact Details:

twentysix Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Resource & Operations Manager

Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who might know someone at Teneo. A friendly chat can open doors that a CV just can't.

Tip Number 2

Prepare for interviews by diving deep into Teneo's work and values. Show us you understand our mission and how you can contribute to solving complex business challenges.

Tip Number 3

Practice makes perfect! Do mock interviews with friends or mentors to refine your answers and boost your confidence. The more you practice, the more natural it will feel.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.

We think you need these skills to ace Senior Resource & Operations Manager

Resourcing Management
Data Analysis
Reporting Skills
Process Improvement
Stakeholder Engagement
Relationship Building
Operational Mindset

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Resource & Operations Manager role. Highlight your relevant experience in resourcing and operations, and show us how your skills align with Teneo's needs.

Showcase Your People Skills:Since this role is highly people-oriented, let us see your ability to build relationships. Share examples of how you've successfully partnered with teams or individuals in previous roles to achieve common goals.

Data-Driven Insights:We love candidates who can work with data! Include any experience you have with analytics or reporting that helped improve operations. Show us how you’ve used data to inform decisions in your past roles.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Teneo and our culture.

How to prepare for a job interview at twentysix

Know Your Stuff

Before the interview, dive deep into Teneo's business model and the specific role of a Senior Resource & Operations Manager. Familiarise yourself with their services and how they operate across different sectors. This will help you speak confidently about how your experience aligns with their needs.

Data is Your Friend

Since this role involves a lot of data management and analytics, be prepared to discuss your experience with data-driven decision-making. Bring examples of how you've used data to improve processes or staffing decisions in previous roles. This will show that you can handle the operational mindset required.

Build Relationships

Teneo values people partnership and relationship building. Think of ways you've successfully built trust and rapport with colleagues or clients in the past. Be ready to share these stories during the interview to demonstrate your people-oriented approach.

Ask Insightful Questions

Prepare thoughtful questions that reflect your understanding of the role and the company. Inquire about their current challenges in resourcing or how they measure success in this position. This shows your genuine interest and helps you assess if Teneo is the right fit for you.