Senior L3 Technical Support Engineer β€” Incident War Room Lead

Senior L3 Technical Support Engineer β€” Incident War Room Lead

Full-Time 37800 - 46200 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead Level 3 incident resolutions and debug server-side JavaScript.
  • Company: Valtech, a dynamic tech company in Bengaluru with hybrid work options.
  • Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
  • Other info: Collaborative environment with cross-functional teams and 24/7 readiness.
  • Why this job: Join a fast-paced team and make a real impact on platform stability.
  • Qualifications: 4+ years of experience and a passion for exceptional client support.

The predicted salary is between 37800 - 46200 Β£ per year.

Valtech is seeking an L3 Technical Support Engineer in Bengaluru, offering hybrid work options.

You will lead Level 3 incident resolutions, debug server-side Java Script, and perform root-cause analyses to improve platform stability.

Collaborative, fast-paced environment with cross-functional teams and 24/7 readiness during critical incidents.

You bring 4+ years of experience, a growth mindset, and a drive to deliver exceptional client support.

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Senior L3 Technical Support Engineer β€” Incident War Room Lead employer: twentysix

CNS Media is an exceptional employer that champions innovation and collaboration within the marketing and media landscape. With a strong focus on employee growth, we offer extensive professional development opportunities and a vibrant work culture that values creativity and teamwork. Located in a dynamic environment, our award-winning agency not only encourages ambitious growth plans but also provides a platform for meaningful contributions to the industry.

twentysix

Contact Details:

twentysix Recruitment Team

We think you need these skills to ace Senior L3 Technical Support Engineer β€” Incident War Room Lead

Incident Resolution
Server-Side JavaScript Debugging
Root-Cause Analysis
Platform Stability Improvement
Collaboration
Cross-Functional Teamwork
24/7 Incident Readiness